Job Description:

• Position: Patient Registration Representative I
• Location: Western Orthopedics and Sports Medicine (WOSM)
• Schedule: Monday - Friday 0800-1700

Responsibilities:

• Processes incoming and outgoing calls efficiently and politely.
• Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
• Schedules appointments and records all information in patient charts.
• Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
• Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
• Completes administrative functions for the clinic as assigned by the Practice Administrator

Requirements:

• High school diploma or equivalent,
• Minimum Experience: One (1) year of customer service experience; training in a medical practice preferred

Compensation:

• $18.00-20.70 per hour, depending on education and experience.
• Discretionary bonuses, relocation expenses, merit increase, market adjustments, recognition bonuses, and other forms of discretionary compensation may be available.

Benefits: (FT/PT)

• Medical, dental, vision insurance.
• Paid time off.
• Education assistance.
• 403(b) with employer matching.
• Additional benefits based on employment status.

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Qualifications

Education

Required

High School

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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