Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $27.78 per hour
- Opportunity for career growth through training and educational programs
- Flexible scheduling options to support work-life balance
- Comprehensive health coverage including medical, dental, vision, and life insurance
- Employee wellness programs focused on physical, mental, and emotional health
- Remote work opportunity available

What to Expect (Job Responsibilities):
- Pre-register and schedule patients for appointments, procedures, tests, and other services
- Manage incoming calls and complete follow-up and referral work queues
- Accurately enter data into the electronic health record while communicating with patients
- Coordinate scheduling of services for patients including ancillary and procedure scheduling
- Collaborate with support and clinical staff to ensure optimal customer service and clinical outcomes

What is Required (Qualifications):
- 1 year of clinical healthcare experience or 1 year experience as a Patient Scheduler I or in a contact/call center
- Completion of Healthcare Business Insight’s Patient Access Certification Program within six months of hire date
- Proficiency in managing multiple service lines in a high-call volume environment
- Ability to handle patient registration and scheduling with professionalism and courtesy
- Completion of designated HBI Courses within one year of hire

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare setting that includes patient scheduling or call center operations
- Familiarity with electronic health record systems
- Strong communication skills, both verbal and written
- Ability to work effectively in a team-oriented environment
- Skills in managing complex scheduling scenarios

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