Employer Industry: Medical Diagnostic Imaging

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with generous paid time off and benefits
- Work remotely once fully trained with management approval
- Supportive and collaborative work environment with a focus on patient care
- Access to educational assistance and yearly reimbursement for continuing medical education

What to Expect (Job Responsibilities):
- Handle scheduling calls and faxes for all locations, ensuring timely and courteous responses
- Apply insurance pre-authorization rules and discuss payment policies with patients
- Coordinate with radiologists, referring physicians, and other personnel to ensure efficient operations
- Maintain accurate patient records, including demographic and insurance information
- Conduct patient satisfaction calls and ensure compliance with HIPAA regulations

What is Required (Qualifications):
- High School degree or equivalent; knowledge of medical terminology
- Medical office experience, with previous patient scheduling experience preferred
- Knowledge of health insurance requirements related to pre-authorization and eligibility
- Strong interpersonal skills to interact effectively with patients and staff
- Basic computer skills required for effective job performance

How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related setting
- Familiarity with medical billing and coding processes
- Ability to handle emotional stress when interacting with patients
- Strong organizational and analytical skills

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