Employer Industry: SaaS Provider in Pest Control and Lawn Care

Why consider this job opportunity:
- Salary range between $59,000 USD - $86,000 USD
- Annual bonus and equity included in the total compensation package
- Comprehensive health and wellness benefits, including medical, dental, and vision coverage
- Flexible time off with ample learning and development opportunities
- 100% remote work opportunity, allowing for work-life balance
- Support for life stages, including parental leave and adoption reimbursement

What to Expect (Job Responsibilities):
- Create a seamless credit card token transfer experience for customers during the implementation stage
- Coordinate credit card migrations between previous merchant providers and the employer's payment services
- Keep customers updated on the status of their credit card migration
- Establish relationships with merchant competitors to assist in efficient migrations
- Troubleshoot data issues related to credit card migrations and create documentation for new processes

What is Required (Qualifications):
- Bachelor's degree or equivalent combination of work experience and education
- 3-4 years of experience in payments or related field services software customer service
- At least 1 year of project management experience
- Excellent verbal and written communication skills
- Strong analytical capabilities for advanced problem-solving

How to Stand Out (Preferred Qualifications):
- Experience working with JIRA and Salesforce.com
- Ability to work in a fast-paced environment and adapt quickly

#SaaS #RemoteWork #CustomerService #CareerGrowth #HealthBenefits

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