Employer Industry: Human Capital Management (HCM)

Why consider this job opportunity:
- Salary range of $59,000 - $74,000 annually based on experience
- Comprehensive benefits package effective on day 1, including Medical, Dental, Vision, and more
- Company paid Life Insurance, Long-Term Disability, and Short-Term Disability
- 401K Program with a 3% safe harbor contribution
- Self-Managed PTO offering flexibility and work-life balance
- Opportunity to work with a dynamic team focused on customer success and personal growth

What to Expect (Job Responsibilities):
- Provide successful implementation of HCM software for clients while serving as a subject matter expert
- Conduct group presentations and training sessions on software usage
- Communicate with customers via phone, video calls, and email to address inquiries and provide product information
- Investigate and resolve implementation errors and maintain records of customer interactions
- Collaborate cross-departmentally to assist with client support and ensure satisfaction

What is Required (Qualifications):
- Bachelor's Degree preferred or equivalent experience
- Minimum of 3 years of consulting experience in implementing HCM software systems
- 3+ years of expertise in local, state, and federal laws related to Payroll and HR management
- Proven experience with HRIS and payroll software, preferably Asure Software
- Strong verbal and written communication skills with a passion for customer service

How to Stand Out (Preferred Qualifications):
- Experience in project organization and presentation skills
- Background in business analysis and requirements gathering
- Familiarity with conflict management techniques
- Ability to learn quickly and teach new technologies to adult learners
- Proficiency in Microsoft Office applications

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