Employer Industry: Human Capital Management (HCM)

Why consider this job opportunity:
- Salary up to $74,000 annually, depending on experience
- Comprehensive benefits package including medical, dental, vision, and more effective on day one
- Self-managed PTO for better work-life balance
- Opportunity for career advancement within a growing company
- Supportive work culture that emphasizes employee and client growth
- Engage in a mission-driven environment focused on nurturing relationships and community

What to Expect (Job Responsibilities):
- Provide successful implementation of HCM software for clients as a subject matter expert
- Conduct presentations and training sessions to instruct clients on software usage
- Address customer inquiries via phone, video calls, and email regarding products and services
- Investigate and resolve errors in implementation cases and maintain records of customer interactions
- Collaborate with cross-departmental teams to enhance client support and satisfaction

What is Required (Qualifications):
- Bachelor's Degree preferred or equivalent experience
- Minimum of 3 years in professional consulting with HCM software systems
- At least 3 years of specialized knowledge of local, state, and federal laws related to payroll and HR
- Proven experience with HRIS and payroll software, ideally Asure Software
- Strong verbal and written communication skills, along with project organization abilities

How to Stand Out (Preferred Qualifications):
- Experience in teaching adult learners new technologies and processes
- Familiarity with business analysis and requirements gathering
- Previous experience in conflict management
- Proficiency in Microsoft Office applications and other software tools
- Willingness to learn and take ownership of projects

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