Employer Industry: Payroll Services and Business Process Outsourcing

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Supportive and collaborative work environment
- Involvement in innovative technology and services for HR, payroll, and finance
- Chance to work with a diverse range of clients and enhance customer satisfaction
- Commitment to employee professional development and upward mobility

What to Expect (Job Responsibilities):
- Provide full end-to-end payroll processing support for managed payroll customers
- Manage and respond to daily cases to ensure fulfillment of service level agreements
- Lead scheduled client calls and participate in new client transitions
- Troubleshoot quarter and year-end audit reports and recommend solutions
- Work collaboratively with peers and customer teams to resolve requests

What is Required (Qualifications):
- 3+ years of payroll experience involving end-to-end processing and troubleshooting
- 3+ years of customer experience or proven skills at this level
- Advanced proficiency with Microsoft Word and Excel
- Strong understanding of payroll taxes and compliance
- Experience in an outsourcing environment, including payroll or tax, Workday, and Salesforce programs

How to Stand Out (Preferred Qualifications):
- Experience with multi-jurisdiction tax and payroll year-end adjustments
- Strong analytical, data entry, and research skills
- Excellent problem-solving and mathematical skills
- Strong written and verbal communication skills

#PayrollServices #RemoteWork #CareerGrowth #CustomerSatisfaction #InnovativeCulture

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