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Job Description
- Req#: U0090-24-0009?language=en&page=1163&sort=publicationDateDesc
- Plan, coordinate, and directly support delivery of transformation activity in general practice within a PCN with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
- Work closely with digital stakeholders and system support to ensure that digital and operational PCN transformation is embedded in and aligned with, ICS and national strategies
- Support to review and improve the PCN digital Maturity
- Advise on innovative opportunities and support practices to maximise benefits form innovation, through the sharing of learning and best practice.
- Plan, coordinate, and directly support delivery of transformation activity in general practice within a PCN with a view to improving patient access, staff and patient satisfaction, and the efficiency and sustainability of general practice services.
- Work closely with digital stakeholders and system support to ensure that digital and operational PCN transformation is embedded in and aligned with, ICS and national strategies
- Support to review and improve the PCN digital Maturity
- Advise on innovative opportunities and support practices to maximise benefits form innovation, through the sharing of learning and best practice.
- Experience in Primary care
- Knowledge of Primary care
- Experience in Primary care
- Knowledge of Primary care
Job summary
Shoreditch Park & City Primary Care Network (PCN) cover 5 practices within the City and Hackney area and our vibrant PCN is looking for a PCN Development Manager. The successful candidate will work alongside the Clinical Director, GPs, Practice Managers, City & Hackney Neighbourhood teams, third party providers and various other internal and external stakeholders.
Main duties of the job
The PCN Development Manager will support the Clinical Director and the 5 Practices to develop and implement service improvement and transformation work aligned to local and national priorities. This includes building on current primary care provision and working proactively with the wider network to ensure we can offer our local population sustainable, proactive, personalised, coordinated and more integrated health and care.
The PCN Development Manager has operational responsibility for various functions of the Primary Care Network. They are responsible for the delivery and monitoring of specific PCN projects and services committed to or commissioned by the PCN and creating new projects which are of strategic importance to our PCN and local population needs.
The successful candidate will have excellent organisational, communication and influencing skills and be able to work collaboratively alongside supporting practices with service roll out. They will be confident in the collection, analysis, presentation and use of data and will be confident in basic business and contractual administration. All the practices in the PCN are committed to new models of care and skill mixing and are supported by a proactive and responsive ICB.
About us
Groups of GP Practices in City and Hackney have recently come together to form 8 Primary Care Networks (PCNS) each covering a total population of between 30,000-56,000. The purpose of these PCNs is to enable GP practices to work together in a collaborative way to develop and deliver network-based services that respond to the needs of the local population.
Date posted
30 April 2024
Pay scheme
Other
Salary
£45,753 a year
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
U0090-24-0009
Job locations
Shoreditch Park Surgery
Rushton Street
London
N1 5DR
Neaman Practice
15 Half Moon Court
London
EC1A 7HF
The Hoxton Surgery
12 Rushton Street
London
N1 5DR
The Lawson Practice
85 Nuttall Street
London
N1 5HZ
De Beauvoir Surgery
30 Hertford Road
London
N1 5QT
Job descriptionJob description
Job responsibilities
Help with the recruitment of the ARRS funded roles and the best deployment of the roles within the PCN and supporting with HR management of the new ARRS roles where applicable.
Help develop strategies to move the PCN along the Maturity Matrix over the coming years. With this ensuring the PCN has a credible PCN Development Programme which is a bottom up production of the PCNs needs, wants and aspirations over 1-5 years
Will offer administration support to the PCN in terms of claiming and reporting
Development of PCN communication systems
Help co-ordinate PCN Board Meetings, including setting dates, drawing up agendas, and communicating decisions to the wider PCN
Act as a central information and administrative source for members of the network
Help to (along with the PCN Clinical Director and PCN Board) oversee the management and delivery of the specifications set out in the 24/25 PCN DES, (and future PCN DES).
When needed, be able to attend meetings on behalf of the PCN at Neighbourhood level
To be involved with implementing patient services in the PCN. To liaise and work with ICB, GP Confederation, or voluntary sector organisations when required to achieve this aim
Work alongside and communicate with the other PCNs related projects.
Promote a culture which encourages teamwork, sharing of best practice and continuous improvement
Help achieve objectives as measured in the PCN dashboard, with a view to obtaining maximum investment and impact funding (IIF)
FINANCE: (with the Office of PCNs Director of Finance help)
To work alongside Practice Managers within the Network for the setting up of new financial systems
To monitor and check the accuracy of the any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis
Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness through:
Ensuring financial risks are recognised and appropriate action taken;
Monitoring expenditure and identifying significant deviations from plan; so large underspends late in the financial year are not a reality
Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required;
Ensuring all claims are submitted in good time and payment made and received;
Ensuring the practices allocation of resources is fair and equitable;
Present financial plans, monitoring information and reports to the PCN as required.
ORGANISATIONAL:
Manage PCN Practices organisation development and develop all 5 practices strategically making maximum utilisation of the PCN Funding and all other sources of funds available to the PCN
Ensure the PCN has a Business Continuity policy that is updated and in which everyone is kept fully aware
Work with the PCN Director and board for strategic and operational planning processes to support the PCNs objectives
Support the PCN Director and board with the writing business and development plans as required
Organise PCN events e.g. Educational Events / Time to Care workshops
Promoting a positive and inclusive approach within the network
Digital & Transformation:
IM&T:
Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
To oversee the administration of the PCN
To ensure the integrity of the system working with the ICB to implement their guidance
Take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made
WORKING RELATIONSHIPS:
To work as a flexible member of the PCN providing support to other team members when necessary
To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high-quality services
Encourage supporting staff to collaborate through sharing information and intelligence across different activities
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights
Quality and Governance:
The post-holder will strive to maintain quality within the PCN, and will;
Alert other team members to issues of quality and risk
Work effectively with individuals in other agencies
Effectively manage own time, workload and resources
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement.
Communication:
The PCN Development Manager will ensure effective communication is maintained within the Network.
Key stakeholders
PCN Clinical Director
Other PCN Clinical Directors
All practices and their staff across City and Hackney
Primary Care Networks Senior Programme Manager
Office of PCNs
The GP Confederation
The Neighbourhoods team
NEL Integrated Care Board
Time Commitment
It is important that the individual is able to work flexibly and autonomously.
Job responsibilities
Help with the recruitment of the ARRS funded roles and the best deployment of the roles within the PCN and supporting with HR management of the new ARRS roles where applicable.
Help develop strategies to move the PCN along the Maturity Matrix over the coming years. With this ensuring the PCN has a credible PCN Development Programme which is a bottom up production of the PCNs needs, wants and aspirations over 1-5 years
Will offer administration support to the PCN in terms of claiming and reporting
Development of PCN communication systems
Help co-ordinate PCN Board Meetings, including setting dates, drawing up agendas, and communicating decisions to the wider PCN
Act as a central information and administrative source for members of the network
Help to (along with the PCN Clinical Director and PCN Board) oversee the management and delivery of the specifications set out in the 24/25 PCN DES, (and future PCN DES).
When needed, be able to attend meetings on behalf of the PCN at Neighbourhood level
To be involved with implementing patient services in the PCN. To liaise and work with ICB, GP Confederation, or voluntary sector organisations when required to achieve this aim
Work alongside and communicate with the other PCNs related projects.
Promote a culture which encourages teamwork, sharing of best practice and continuous improvement
Help achieve objectives as measured in the PCN dashboard, with a view to obtaining maximum investment and impact funding (IIF)
FINANCE: (with the Office of PCNs Director of Finance help)
To work alongside Practice Managers within the Network for the setting up of new financial systems
To monitor and check the accuracy of the any submissions for Enhanced Services, Contractual requirements on behalf of the Network and ensure that all claims are submitted on a monthly and quarterly basis
Ensure that the PCNs physical and financial resources are managed and maintained for maximum effectiveness through:
Ensuring financial risks are recognised and appropriate action taken;
Monitoring expenditure and identifying significant deviations from plan; so large underspends late in the financial year are not a reality
Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required;
Ensuring all claims are submitted in good time and payment made and received;
Ensuring the practices allocation of resources is fair and equitable;
Present financial plans, monitoring information and reports to the PCN as required.
ORGANISATIONAL:
Manage PCN Practices organisation development and develop all 5 practices strategically making maximum utilisation of the PCN Funding and all other sources of funds available to the PCN
Ensure the PCN has a Business Continuity policy that is updated and in which everyone is kept fully aware
Work with the PCN Director and board for strategic and operational planning processes to support the PCNs objectives
Support the PCN Director and board with the writing business and development plans as required
Organise PCN events e.g. Educational Events / Time to Care workshops
Promoting a positive and inclusive approach within the network
Digital & Transformation:
IM&T:
Ensure the PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance
To oversee the administration of the PCN
To ensure the integrity of the system working with the ICB to implement their guidance
Take a data driven approach, looking at evidence and information available to support understanding of challenges, identify possible solutions and track the impacts of changes that have been made
WORKING RELATIONSHIPS:
To work as a flexible member of the PCN providing support to other team members when necessary
To take an active role in the development and embedding of the PCNs culture, values and reputation as providers of high-quality services
Encourage supporting staff to collaborate through sharing information and intelligence across different activities
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feeling priorities and rights
Quality and Governance:
The post-holder will strive to maintain quality within the PCN, and will;
Alert other team members to issues of quality and risk
Work effectively with individuals in other agencies
Effectively manage own time, workload and resources
Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement.
Communication:
The PCN Development Manager will ensure effective communication is maintained within the Network.
Key stakeholders
PCN Clinical Director
Other PCN Clinical Directors
All practices and their staff across City and Hackney
Primary Care Networks Senior Programme Manager
Office of PCNs
The GP Confederation
The Neighbourhoods team
NEL Integrated Care Board
Time Commitment
It is important that the individual is able to work flexibly and autonomously.
Person SpecificationPerson Specification
Experience
Essential
Knowledge
Essential
Experience
Essential
Knowledge
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
City & Hackney Office of PCNs
Address
Shoreditch Park Surgery
Rushton Street
London
N1 5DR
Employer details
Employer name
City & Hackney Office of PCNs
Address
Shoreditch Park Surgery
Rushton Street
London
N1 5DR
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.