NHS
PCN Digital and Transformational Officer (suitable for new graduate)
This job is now closed
Job Description
- Req#: I9869-2475?language=en&page=1471&sort=publicationDateDesc
- Relevant degree level or management qualification/training or experience of working at graduate level.
- Project Management.
- Experience of interpreting national and/or system level policy and implementing this through local programmes of work.
- Good understanding of the Digital Agenda across Health and Social Care Systems.
- Experience in delivering IT projects across multiple sites of departments Quality Improvement training.
- Experience of the production of Data Share Agreements, DPIA's, Assessments etc.
- Experience of working in general practice with knowledge of general practice IT systems (including IT, digital and BI tools), processes and procedures or; experience/knowledge of how to successfully deliver change and improvements in a patient facing/customer environment.
- Relevant degree level or management qualification/training or experience of working at graduate level.
- Project Management.
- Experience of interpreting national and/or system level policy and implementing this through local programmes of work.
- Good understanding of the Digital Agenda across Health and Social Care Systems.
- Experience in delivering IT projects across multiple sites of departments Quality Improvement training.
- Experience of the production of Data Share Agreements, DPIA's, Assessments etc.
- Experience of working in general practice with knowledge of general practice IT systems (including IT, digital and BI tools), processes and procedures or; experience/knowledge of how to successfully deliver change and improvements in a patient facing/customer environment.
Job summary
The Digital & transformation officer is an exciting new role in the rapidly developing environment of primary and community healthcare management. The successful candidate will play a significant part in the development of PCNs in Easington and Sedgefield supporting the delivery of their Digital and transformational progress.
The purpose of this new post is to provide hands on support to our practices, helping them to understand and maximise the potential of their existing digital technologies and, as appropriate, support and advise on the introduction of new technologies to ensure patients get the best care possible.
NHS experience is not essential, but the ideal candidate will have a natural ability, enthusiasm, and desire to improve the digital and transformational processes within primary care. They will have great problem-solving skills and the patience to explain and support those who arent as digitally minded as them!
Main duties of the job
You will be responsible for a broad spectrum of the digital & transformational work areas as well as supporting data & population health management. Full training & ongoing support will be provided
Actively resolve issues with clinical systems used in practices & across the networks, to limit work disruptions within the services
Improve the adoption of new technology to enhance patient access & experience to support increasing productivity, access, and capacity
Identify best practice & promote the most efficient ways of collaborative working through digital platforms
Standardise, manage & monitor websites & social media accounts
Support practices to increase their patients' participation of digital services, for example online access to ordering medication
Monitor performance & delivery of services against contracts & other national & local performance/reporting requirements
Deliver support to practices against the NHS Digital Journey Planner & ensure practices are conforming with national policy on digital priorities such as patient online access
Support the management team in implementing service improvements identified by digital, public health or other intelligence
Keep up to date with all professional requirements of the Digital & Transformational role/responsibilities as set out by NHS England
Be an advocate for continuous improvement facilitating & sharing good practice & collaborative working across Easington, Sedgefield & the wider County Durham area in all that you do
About us
South Durham Health is a community interest, not for profit, company. We represent a federation of 17 GP practices in County Durham who work together to deliver better care for over 177,000 patients across Sedgefield and Easington.
Our aim is to improve health care services for people living in South Durham, to help them live healthier and happier lives. We do this by supporting general practices in the work they do because general practice is the best way of delivering the personalised, comprehensive health care which is essential to the health and well-being of our patients. We are passionate about both investing in our local communities, and, nurturing our staff to enable them to train and progress their careers within the NHS.
All of our practices work in groups referred to as Primary Care Networks to deliver joint services in their community. To support the increased demand on general practice the NHS and government introduced scheme where they provide funding to the Primary Care Networks to employ additional, non-traditional, functions. One of these is the Digital and Transformational role.
The 5 primary care networks in the Sedgefield and Easington localities are:
Durham Coast PCN https://durhamcoastpcn.gpweb.org.uk/
Easington Central PCN https://easingtoncentralpcn.gpweb.org.uk/
North Easington PCN https://northeasingtonpcn.gpweb.org.uk/pcn-home/
Sedgefield 1 PCN https://sedgefield1pcn.gpweb.org.uk/
Sedgefield North PCN https://sedgefieldnorthpcn.gpweb.org.uk/
Date posted
02 August 2023
Pay scheme
Other
Salary
Depending on experience £24,000 - £28,000 Depending on experience
Contract
Fixed term
Duration
2 years
Working pattern
Full-time, Part-time, Flexible working
Reference number
I9869-2475
Job locations
Wheatley Hill Medical Centre
Ashmore Terrace
Wheatley Hill
Durham
DH6 3NP
Job descriptionJob description
Job responsibilities
The purpose of this post is to provide hands on support to a number of GP practices helping them to understand and maximise the potential of their existing digital technologies and, as appropriate, support and advise on the introduction of new technologies to ensure patients get the best care possible.
Please see the attached Job Description in Supporting Documents for more information.
Job responsibilities
The purpose of this post is to provide hands on support to a number of GP practices helping them to understand and maximise the potential of their existing digital technologies and, as appropriate, support and advise on the introduction of new technologies to ensure patients get the best care possible.
Please see the attached Job Description in Supporting Documents for more information.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Desirable
Qualifications
Essential
Desirable
Experience
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Wheatley Hill Medical Centre
Ashmore Terrace
Wheatley Hill
Durham
DH6 3NP
Employer's website
Employer details
Employer name
NHS North Of England Commissioning Support Unit
Address
Wheatley Hill Medical Centre
Ashmore Terrace
Wheatley Hill
Durham
DH6 3NP
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.