Job description

Job responsibilities

Main tasks/overview of responsibilities:

• In accordance with the PCN rota, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions.
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated.
• The post-holder may undertake a fair percentage of On Call sessions per week as allocated on the practice rota as required and participate in the PCN Enhanced Service hours (Monday to Friday 6:30pm to 8pm and Saturday 9am to 5pm).

Training/Meetings

• Attending training and events organised by the practice or other agencies, where appropriate.
• Participate positively and actively in clinical and practice meetings.
• The PCN and Practices have a strong ethos around training and development of others, therefore the successful candidate will be willing and able to support medical students, and other training roles.
• Patient Management.
• Create opportunities to address patients care needs in the most expedient way, taking into account that continuity of care and access to services are often in direct conflict.
• Encourage patients to be aware of the service pressures within primary care and to manage their expectations of what we can realistically deliver in a manner that is fair and proportionate for all care priorities.
• Make improved use of the telephone and other technologies. Encourage patients to rely on face- toface consultation only where there is a clinical need to do so.
• Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.
• To immediately highlight any concerns you may have in respect of safety or quality of patient care to the Clinical Director/Practice Partners/PCN Manager.

Job responsibilities

Main tasks/overview of responsibilities:

• In accordance with the PCN rota, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing/authorising repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion.
• Making professional, autonomous decisions in relation to presenting problems, whether self referred or referred from other health care workers within the organisation.
• Assessing the health care needs of patients with undifferentiated and undiagnosed problems.
• Screening patients for disease risk factors and early signs of illness.
• In consultation with patients and in line with current practice disease management protocols, developing care plans for health.
• Providing counselling and health education.
• Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate.
• Recording clear and contemporaneous consultation notes to agreed standards.
• Collecting data for audit purposes.
• Compiling and issuing computer-generated acute and repeat prescriptions.
• Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate.
• The post-holder will be required to visit patients during surgery time in an emergency if clinically indicated.
• The post-holder may undertake a fair percentage of On Call sessions per week as allocated on the practice rota as required and participate in the PCN Enhanced Service hours (Monday to Friday 6:30pm to 8pm and Saturday 9am to 5pm).

Training/Meetings

• Attending training and events organised by the practice or other agencies, where appropriate.
• Participate positively and actively in clinical and practice meetings.
• The PCN and Practices have a strong ethos around training and development of others, therefore the successful candidate will be willing and able to support medical students, and other training roles.
• Patient Management.
• Create opportunities to address patients care needs in the most expedient way, taking into account that continuity of care and access to services are often in direct conflict.
• Encourage patients to be aware of the service pressures within primary care and to manage their expectations of what we can realistically deliver in a manner that is fair and proportionate for all care priorities.
• Make improved use of the telephone and other technologies. Encourage patients to rely on face- toface consultation only where there is a clinical need to do so.
• Communicate and reassure patients of the need to offer alternative care options where appropriate and safe to do so.
• To immediately highlight any concerns you may have in respect of safety or quality of patient care to the Clinical Director/Practice Partners/PCN Manager.

Person Specification

Personal Qualities and Attributes

Essential

• Adaptable and open to new situations and changes.
• Understanding and relating to patients' feelings and concerns.
• Respectful and polite in interactions.
• Showing kindness and care towards patients.
• Confident in decision-making and actions.
• Effective at planning and structuring tasks.
• Able to perform well under pressure and meet deadline.
• Committed and reliable in teamwork.
• Taking initiative to identify and tackle tasks independently.
• Self-motivated to achieve personal and professional goals.
• Maintaining confidentiality with sensitive information.

Other Requirements

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Willingness to work flexible hours when required to meet work demands.
• Champion of equality and valuing diversity.
• Always operates in line with Confidentiality and Data Protection Act.
• Working flexibly and prioritising competing demands on time to ensure agreed deadlines are met and organisational effectiveness within limited hours available.
• PCN as a whole within the constraints of limited resources and different ways of working.

Skills and Knowledge

Essential

• Ability to work autonomously.
• Ability to work as a be part of a multi-disciplinary team.
• Problem solving and analytical skills.
• IT skills MS Office, Internet etc able to competently use all basic IT software.
• Flexible and a good timekeeper.
• Good telephone skills.
• Excellent interpersonal skills.
• Detail-Oriented.
• Excellent written and verbal communication skills.

Desirable

• Knowledge of General Practice Clinical Systems such as EMIS and SystmOne.

Experience

Essential

• Knowledge and understanding of triage.
• Appropriate level of primary care experience.
• Newly Qualified General Practitioner with under 2 years from qualification.
• Experience of ICB initiatives.
• Knowledge of clinical governance.
• Knowledge of Quality and Outcomes Framework.
• A good understanding of Patient Choice.
• Experience of medicines management.
• Potential to cope with stressful situations.

Desirable

• An understanding of GP commissioning.

Qualifications

Essential

• Qualified General Practitioner.
• Full GMC Registration to practice as a GP.
• Inclusion on Performers List.
• Eligibility for Medical Indemnity Membership.
• Commitment to professional development.
• Eligible to work in the UK.

Desirable

• MRCGP

Personal Qualities and Attributes

Essential

• Adaptable and open to new situations and changes.
• Understanding and relating to patients' feelings and concerns.
• Respectful and polite in interactions.
• Showing kindness and care towards patients.
• Confident in decision-making and actions.
• Effective at planning and structuring tasks.
• Able to perform well under pressure and meet deadline.
• Committed and reliable in teamwork.
• Taking initiative to identify and tackle tasks independently.
• Self-motivated to achieve personal and professional goals.
• Maintaining confidentiality with sensitive information.

Other Requirements

Essential

• Meets DBS reference standards and has a clear criminal record, in line with the law on spent convictions.
• Willingness to work flexible hours when required to meet work demands.
• Champion of equality and valuing diversity.
• Always operates in line with Confidentiality and Data Protection Act.
• Working flexibly and prioritising competing demands on time to ensure agreed deadlines are met and organisational effectiveness within limited hours available.
• PCN as a whole within the constraints of limited resources and different ways of working.

Skills and Knowledge

Essential

• Ability to work autonomously.
• Ability to work as a be part of a multi-disciplinary team.
• Problem solving and analytical skills.
• IT skills MS Office, Internet etc able to competently use all basic IT software.
• Flexible and a good timekeeper.
• Good telephone skills.
• Excellent interpersonal skills.
• Detail-Oriented.
• Excellent written and verbal communication skills.

Desirable

• Knowledge of General Practice Clinical Systems such as EMIS and SystmOne.

Experience

Essential

• Knowledge and understanding of triage.
• Appropriate level of primary care experience.
• Newly Qualified General Practitioner with under 2 years from qualification.
• Experience of ICB initiatives.
• Knowledge of clinical governance.
• Knowledge of Quality and Outcomes Framework.
• A good understanding of Patient Choice.
• Experience of medicines management.
• Potential to cope with stressful situations.

Desirable

• An understanding of GP commissioning.

Qualifications

Essential

• Qualified General Practitioner.
• Full GMC Registration to practice as a GP.
• Inclusion on Performers List.
• Eligibility for Medical Indemnity Membership.
• Commitment to professional development.
• Eligible to work in the UK.

Desirable

• MRCGP

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North Staffordshire GP Federation

Address

North Staffordshire G P Federation

511 Etruria Road

Stoke-on-trent

ST4 6HT

Employer's website

http://www.nsgpf.org.uk/ (Opens in a new tab)