ProtoCall Services
Peer Support Specialist - Fully Remote in Alamogordo, New Mexico
Pay$20.85 / hour
LocationAlamogordo/New Mexico
Employment typeOther
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Job Description
- Req#: 201665
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits package, including medical, dental, life insurance, 401k, STD/LTD, and EAP services
- Generous PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to work from home with a focus on maintaining HIPAA compliance
- Recognized for outstanding workplace culture with Top Workplaces awards for 2020 and 2022
What to Expect (Job Responsibilities):
- Engage with callers over the phone, providing peer support and building rapport
- Offer available resources or information needed to callers
- Maintain professionalism and calmness while multitasking in a high-demand environment
- Work collaboratively with team members in a unique and structured environment
- Handle confidential information with discretion and professionalism
What is Required (Qualifications):
- High School Diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer and willingness to obtain necessary certifications
- Ability to work holidays and weekends, as support is needed year-round
How to Stand Out (Preferred Qualifications):
- Lived experience that enhances the ability to connect with callers
- Previous experience in a crisis intervention or peer support role
#CrisisIntervention #PeerSupport #WorkFromHome #TopWorkplaces #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.