ProtoCall Services

Peer Support Specialist - Fully Remote in Alamogordo, New Mexico


Pay$20.85 / hour
LocationAlamogordo/New Mexico
Employment typeOther

What's your preference?

Apply with job updates
  • Job Description

      Req#: 201665
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 per hour
      - Comprehensive benefits package, including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - Generous PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment program
      - Opportunity to work from home with a focus on maintaining HIPAA compliance
      - Recognized for outstanding workplace culture with Top Workplaces awards for 2020 and 2022

      What to Expect (Job Responsibilities):
      - Engage with callers over the phone, providing peer support and building rapport
      - Offer available resources or information needed to callers
      - Maintain professionalism and calmness while multitasking in a high-demand environment
      - Work collaboratively with team members in a unique and structured environment
      - Handle confidential information with discretion and professionalism

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer and willingness to obtain necessary certifications
      - Ability to work holidays and weekends, as support is needed year-round

      How to Stand Out (Preferred Qualifications):
      - Lived experience that enhances the ability to connect with callers
      - Previous experience in a crisis intervention or peer support role

      #CrisisIntervention #PeerSupport #WorkFromHome #TopWorkplaces #CareerOpportunity

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.