ProtoCall Services

Peer Support Specialist - Fully Remote in Belen, New Mexico


Pay$20.85 / hour
LocationBelen/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201706
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 per hour
      - Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
      - Generous PTO package earning up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment program
      - Opportunity to work from home in a distraction-free private office space
      - Recognized for outstanding workplace culture and awarded Top Workplaces for 2020 and 2022

      What to Expect (Job Responsibilities):
      - Provide peer support to callers, connecting with individuals over the phone
      - Build rapport and engage with clients to offer support and resources
      - Maintain HIPAA compliance while managing confidential information
      - Remain calm and professional while multitasking to assist callers
      - Participate in ongoing meetings, training, and team-building activities

      What is Required (Qualifications):
      - High school diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer with a willingness to acquire further certification as required
      - Ability to work holidays and weekends, as the service operates 365 days a year

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or peer support roles
      - Strong communication skills and the ability to connect with diverse populations
      - Knowledge of local resources available for mental health support
      - Demonstrated commitment to personal recovery and professional development
      - Ability to work flexible hours to meet the needs of clients

      #CrisisIntervention #PeerSupport #MentalHealth #WorkFromHome #TopWorkplaces

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.