ProtoCall Services
Peer Support Specialist - Fully Remote in Belen, New Mexico
Pay$20.85 / hour
LocationBelen/New Mexico
Employment typeOther
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Job Description
- Req#: 201706
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
- Generous PTO package earning up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to work from home in a distraction-free private office space
- Recognized for outstanding workplace culture and awarded Top Workplaces for 2020 and 2022
What to Expect (Job Responsibilities):
- Provide peer support to callers, connecting with individuals over the phone
- Build rapport and engage with clients to offer support and resources
- Maintain HIPAA compliance while managing confidential information
- Remain calm and professional while multitasking to assist callers
- Participate in ongoing meetings, training, and team-building activities
What is Required (Qualifications):
- High school diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications include CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer with a willingness to acquire further certification as required
- Ability to work holidays and weekends, as the service operates 365 days a year
How to Stand Out (Preferred Qualifications):
- Experience in crisis intervention or peer support roles
- Strong communication skills and the ability to connect with diverse populations
- Knowledge of local resources available for mental health support
- Demonstrated commitment to personal recovery and professional development
- Ability to work flexible hours to meet the needs of clients
#CrisisIntervention #PeerSupport #MentalHealth #WorkFromHome #TopWorkplaces
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.