ProtoCall Services
Peer Support Specialist - Fully Remote in Carlsbad, New Mexico
Pay$20.85 / hour
LocationCarlsbad/New Mexico
Employment typeOther
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Job Description
- Req#: 201677
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 per hour
- Comprehensive benefits package including medical, dental, life insurance, and 401k
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment program
- Opportunity to make a significant impact by supporting individuals in crisis
- Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
What to Expect (Job Responsibilities):
- Provide phone support to individuals in crisis, ensuring HIPAA compliance
- Build rapport and engage clients while providing necessary resources and information
- Remain calm and professional while multi-tasking to support callers effectively
- Participate in ongoing meetings, training, and team-building activities with peers
- Handle confidential information with professionalism and integrity
What is Required (Qualifications):
- High School Diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications such as CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer and willingness to acquire certification according to applicable laws and regulations
- Ability to work holidays and weekends
How to Stand Out (Preferred Qualifications):
- Previous experience in crisis intervention or peer support roles
- Strong communication and interpersonal skills
- Familiarity with resources available for individuals in crisis
- Commitment to personal recovery and professional development
- Ability to work flexible hours, particularly evenings
#CrisisIntervention #PeerSupport #HealthcareServices #MentalHealth #CareerOpportunity
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.