ProtoCall Services

Peer Support Specialist - Fully Remote in Deming, New Mexico


Pay$20.85 / hour
LocationDeming/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201698
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 per hour
      - Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment program
      - Opportunity to work from home in a distraction-free environment
      - Recognition for outstanding workplace culture with Top Workplaces designations for 2020 and 2022

      What to Expect (Job Responsibilities):
      - Engage with callers over the phone, providing peer support and building rapport
      - Maintain HIPAA compliance while working from a private office space
      - Offer available resources and information needed by callers
      - Stay calm and professional while multitasking and supporting individuals in crisis
      - Collaborate with fellow Peer Support Specialists in a structured environment through ongoing meetings and training

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
      - Current experience as a peer and willingness to acquire necessary certification in accordance with applicable laws and regulations
      - Ability to handle confidential information professionally
      - Commitment to personal recovery and growth

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or peer support roles
      - Familiarity with the New Mexico Crisis and Access Line (NMCAL) and its services
      - Skills in building empowering peer relationships
      - Previous participation in team-building activities or training sessions
      - Ability to work flexible hours, including holidays and weekends

      #CrisisIntervention #PeerSupport #WorkFromHome #TopWorkplaces #MentalHealthSupport

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.