ProtoCall Services

Peer Support Specialist - Fully Remote in Farmington, New Mexico


Pay$20.85 / hour
LocationFarmington/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201656
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 hourly
      - Comprehensive benefits including medical, dental, life insurance, 401k, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment
      - Opportunity to work from home in a distraction-free environment
      - Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022

      What to Expect (Job Responsibilities):
      - Engage with callers over the phone to provide peer support and connect with individuals in need
      - Build rapport and foster client engagement while maintaining a professional demeanor
      - Offer available resources and information to callers as needed
      - Maintain HIPAA compliance and handle confidential information professionally
      - Participate in ongoing meetings, training, and team-building activities with fellow Peer Support Specialists

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer and willingness to acquire certification in accordance with applicable laws
      - Ability to work holidays and weekends as required

      How to Stand Out (Preferred Qualifications):
      - Lived experience in recovery and a commitment to personal recovery journey
      - Previous experience in a peer support role or crisis intervention services
      - Strong communication and interpersonal skills

      #CrisisIntervention #PeerSupport #WorkFromHome #CareerOpportunity #TopWorkplaces

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.