ProtoCall Services

Peer Support Specialist - Fully Remote in Hobbs, New Mexico


Pay$20.85 / hour
LocationHobbs/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201685
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 per hour
      - Comprehensive benefits including medical, dental, life insurance, and 401k
      - PTO package that allows earning up to 4 weeks of vacation in the first year
      - Company-matched student loan repayment program
      - Opportunity to make a meaningful impact by supporting individuals in crisis
      - Recognition for outstanding workplace culture with Top Workplaces awards in 2020 and 2022

      What to Expect (Job Responsibilities):
      - Provide peer support over the phone while maintaining HIPAA compliance
      - Build rapport and engage clients in a supportive manner
      - Offer resources and information to callers in need
      - Remain calm and professional while multitasking in a crisis environment
      - Collaborate with fellow Peer Support Specialists in a structured team setting

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer with a willingness to obtain required certifications
      - Ability to maintain confidentiality and professionalism in handling sensitive information

      How to Stand Out (Preferred Qualifications):
      - Lived experience with recovery or similar challenges that enhances peer support ability
      - Previous experience in a crisis intervention or support role

      #CrisisIntervention #PeerSupport #MentalHealth #CareerOpportunity #TopWorkplaces

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.