ProtoCall Services

Peer Support Specialist - Fully Remote in Las Cruces, New Mexico


Pay$20.85 / hour
LocationLas Cruces/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201651
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 an hour
      - Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment
      - Opportunity to work from home with a focus on maintaining HIPAA compliance
      - Recognized for outstanding workplace culture with Top Workplaces designations in 2020 and 2022

      What to Expect (Job Responsibilities):
      - Engage with callers to provide peer support and build rapport
      - Offer resources and information to individuals seeking assistance
      - Maintain a calm and professional demeanor while multitasking
      - Work with the New Mexico Crisis and Access Line (NMCAL) to support a diverse population
      - Participate in ongoing meetings, training, and team-building activities

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer and willingness to obtain certification per applicable laws and regulations
      - Ability to work holidays and weekends as needed

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or peer support services
      - Strong communication and interpersonal skills
      - Familiarity with HIPAA compliance and confidentiality practices
      - Commitment to personal recovery and growth in the peer support role

      #CrisisIntervention #PeerSupport #WorkFromHome #CareerGrowth #EmployeeBenefits

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.