ProtoCall Services

Peer Support Specialist - Fully Remote in Las Vegas, New Mexico


Pay$20.85 / hour
LocationLas Vegas/New Mexico
Employment typeOther

What's your preference?

Apply with job updates
  • Job Description

      Req#: 201694
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary of $20.85 per hour
      - Comprehensive benefits including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment
      - Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022
      - Opportunity to make a meaningful impact by supporting individuals in crisis

      What to Expect (Job Responsibilities):
      - Engage with callers over the phone to connect with individuals seeking peer support
      - Build rapport and foster client engagement while remaining calm and professional
      - Provide resources and information to callers in need
      - Maintain HIPAA compliance in a distraction-free private office environment
      - Participate in ongoing meetings, training, and team-building activities with peers

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
      - Current experience as a peer with a willingness to acquire additional certification as required by law
      - Ability to handle confidential information professionally
      - Commitment to personal recovery and ongoing professional development

      How to Stand Out (Preferred Qualifications):
      - Experience working in crisis intervention or peer support settings
      - Additional certifications related to peer support or mental health services
      - Strong communication and interpersonal skills
      - Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar organizations

      #CrisisIntervention #PeerSupport #MentalHealth #CareerOpportunity #TopWorkplaces

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.