ProtoCall Services

Peer Support Specialist - Fully Remote in New Mexico


Pay$20.85 / hour
LocationAlbuquerque/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201645
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 hourly
      - Comprehensive benefits package including medical, dental, life insurance, 401k, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment program
      - Opportunity to work in a supportive and recognized workplace culture, awarded Top Workplaces for 2020 and 2022
      - Flexibility of remote work with a focus on maintaining HIPAA compliance

      What to Expect (Job Responsibilities):
      - Provide peer support to callers, building rapport and engagement
      - Connect individuals with available resources and information as needed
      - Maintain a calm and professional demeanor while multi-tasking and supporting callers
      - Work from home in a distraction-free private office space
      - Participate in ongoing meetings, training, and team-building activities

      What is Required (Qualifications):
      - High school diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Accepted certifications include CFPSW, CPSW, and CWF or equivalent
      - Current experience as a peer with a willingness to acquire certification in accordance with applicable laws and regulations
      - Commitment to maintaining confidentiality and a continued commitment to personal recovery

      How to Stand Out (Preferred Qualifications):
      - Experience working in crisis intervention or peer support roles
      - Strong communication skills and ability to connect with diverse populations
      - Familiarity with HIPAA compliance and confidentiality practices
      - Demonstrated ability to manage multiple tasks in a fast-paced environment
      - Willingness to work holidays and weekends as needed

      #CrisisIntervention #PeerSupport #RemoteWork #TopWorkplaces #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.