ProtoCall Services
Peer Support Specialist - Fully Remote in Rio Rancho, New Mexico
Pay$20.85 / hour
LocationRio Rancho/New Mexico
Employment typeOther
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Job Description
- Req#: 201690
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $20.85 hourly
- Comprehensive benefits including medical, dental, and life insurance, as well as a 401k plan
- PTO package that earns up to 4 weeks of vacation during your first year
- Company-matched student loan repayment
- Opportunity to work from home in a distraction-free environment
- Recognized for outstanding workplace culture with awards for Top Workplaces in 2020 and 2022
What to Expect (Job Responsibilities):
- Provide peer support over the phone, connecting with individuals in need
- Build rapport and engage with clients while maintaining HIPAA compliance
- Offer information and resources to callers seeking assistance
- Remain calm and professional while multitasking during calls
- Work a primary schedule from 3:30 PM to 11:30 PM Mountain Time, including holidays and weekends
What is Required (Qualifications):
- High school diploma or GED
- Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
- Accepted certifications: CFPSW, CPSW, and CWF or equivalent
- Current experience as a peer with a willingness to acquire certification in accordance with applicable laws and regulations
- Commitment to maintaining confidentiality and professionalism while handling sensitive information
How to Stand Out (Preferred Qualifications):
- Previous experience in crisis intervention or peer support roles
- Familiarity with the New Mexico Crisis and Access Line (NMCAL)
- Strong interpersonal skills and ability to build relationships with diverse individuals
- Demonstrated commitment to personal recovery and growth
- Ability to participate in ongoing training and team-building activities
#CrisisIntervention #PeerSupport #WorkFromHome #MentalHealthSupport #TopWorkplaces
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.