ProtoCall Services

Peer Support Specialist - Fully Remote in Santa Fe, New Mexico


Pay$20.85 / hour
LocationSanta Fe/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201660
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary up to $20.85 hourly
      - Comprehensive benefits package including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - PTO package earning up to 4 weeks of vacation during the first year
      - Company-matched student loan repayment
      - Opportunity to work from home in a distraction-free environment
      - Recognition for outstanding workplace culture, awarded Top Workplaces in 2020 and 2022

      What to Expect (Job Responsibilities):
      - Connect with callers over the phone, providing peer support and building rapport
      - Offer available resources and information to individuals seeking assistance
      - Maintain HIPAA compliance and professionalism while managing multiple tasks
      - Engage with diverse individuals, sharing lived experiences to foster hope and recovery
      - Participate in ongoing meetings, training, and team-building activities with peers

      What is Required (Qualifications):
      - High school diploma or GED
      - Certification as a Peer Support Worker, Family Peer, Wraparound, or equivalent
      - Current experience as a peer and willingness to acquire necessary certifications
      - Ability to maintain confidentiality and handle sensitive information
      - Commitment to personal recovery and ongoing professional development

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or peer support roles
      - Additional certifications related to mental health or peer support services
      - Strong interpersonal and communication skills
      - Flexibility to work holidays and weekends as needed

      #CrisisIntervention #PeerSupport #RemoteWork #EmployeeBenefits #TopWorkplaces

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.