ProtoCall Services

Peer Support Specialist - Fully Remote in Taos, New Mexico


Pay$20.85 / hour
LocationTaos/New Mexico
Employment typeOther

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  • Job Description

      Req#: 201669
      Employer Industry: Crisis Intervention Services

      Why consider this job opportunity:
      - Salary of $20.85 per hour
      - Comprehensive benefits including medical, dental, life insurance, 401k, STD/LTD, and EAP services
      - PTO package that earns up to 4 weeks of vacation during your first year
      - Company-matched student loan repayment
      - Opportunity to work from home in a distraction-free environment
      - Recognized for outstanding workplace culture with Top Workplaces awards in 2020 and 2022

      What to Expect (Job Responsibilities):
      - Provide peer support over the phone, connecting with individuals in need
      - Build rapport and engage clients effectively while remaining calm and professional
      - Offer available resources and information to callers
      - Maintain HIPAA compliance and confidentiality in all interactions
      - Participate in ongoing training and team-building activities

      What is Required (Qualifications):
      - High School Diploma or GED
      - Certified Peer Support Worker, Family Peer, Wraparound, or equivalent certification
      - Current experience as a peer and willingness to obtain necessary certifications
      - Ability to work flexible hours, including holidays and weekends
      - Commitment to maintaining confidentiality and professionalism

      How to Stand Out (Preferred Qualifications):
      - Experience in crisis intervention or peer support services
      - Familiarity with the New Mexico Crisis and Access Line (NMCAL) or similar organizations
      - Strong interpersonal skills and a passion for helping others
      - Previous training in mental health or related fields
      - Lived experience related to recovery and support services

      #CrisisIntervention #PeerSupport #MentalHealth #WorkFromHome #TopWorkplaces

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      ProtoCall Services, Inc., is the nation’s leading provider for specialty telephonic behavioral health services.