NHS
People Digital Programme Manager
This job is now closed
Job Description
- Req#: D9465-24-0043?language=en&page=114&sort=publicationDateDesc
- Secondments from BLMK partner organisations are possible
- Previous applicants need not reapply
- Organise and manage the completion of complex business analysis activities
- Conduct current state analysis and documentation of the critical operational processes
- Support operational and clinical staff to gather process information from their own areas that helps to understand how the business area operates.
- Make recommendations and proposals of potential solutions and future service changes.
- Where required, develop an understanding of the potential new processes that will be adopted.
- Support the development of documents to describe ways of working, interpreting complex facts for the benefit of staff.
- Identify potential digital solutions to support the workforce programmes
- Research and engage with potential providers of solutions developing clear specifications of requirements
- Evaluation of potential solutions, quotes and deliverables to select partners for work
- Evaluate digital interventions ensuring lessons learned for future development
- Manage provider delivery against specifications escalating issues as required
- Ensure that the People Digital vision and priorities are communicated effectively internally and externally. This will involve communicating sensitive and contentious messages requiring the use of highly developed negotiating and communication skills.
- Conveys highly contentious and sensitive information around service change and integration linked to assurance and programme management roles.
- Deliver presentations to a range of audiences including senior external and internal audiences.
- Manages both internal and external communications with sensitivity and ensures inclusivity
- Analyses complex performance and outcome data relating to the programme
- Collates and interpret national, regional and local service data to inform change strategies, providing benchmark data and implement appropriate actions and policies to meet project objectives.
- This will require the analysis and interpretation of highly complex information and the ability to translate strategic information to operational deliverables, linked to the delivery of the health and care integration priorities.
- Responsible for supporting the People Digital SRO and associated directorate in the development, delivery and implementation of the People Digital agenda across BLMK.
- Provides analytical support and input to all workstreams as required.
- Ensure that the People Digital vision and priorities are communicated effectively internally and externally. This will involve communicating sensitive and contentious messages requiring the use of highly developed negotiating and communication skills.
- Conveys highly contentious and sensitive information around service change and integration linked to assurance and programme management roles.
- Deliver presentations to a range of audiences including senior external and internal audiences.
- Manages both internal and external communications with sensitivity and ensures inclusivity
- Analyses complex performance and outcome data relating to the programme
- Collates and interpret national, regional and local service data to inform change strategies, providing benchmark data and implement appropriate actions and policies to meet project objectives.
- This will require the analysis and interpretation of highly complex information and the ability to translate strategic information to operational deliverables, linked to the delivery of the health and care integration priorities.
- Responsible for supporting the People Digital SRO and associated directorate in the development, delivery and implementation of the People Digital agenda across BLMK.
- Provides analytical support and input to all workstreams as required.
- oEducated to degree level or equivalent in relevant area i.e HR, Digital
- oAdvanced proficiency with Microsoft Excel - with the ability to utilise complex formulas (e.g. SUMIFS, XLOOKUP, Dynamic Array Formulas), functions and visualisation tools (e.g. PivotTables, Charts).
- CIPD
- oExperience of working within a People function and an understanding of the range of services provided oKnowledge of the people digital purpose oDemonstrable experience within a healthcare setting oAbility to collate and disseminate complex information and delivering task to tight deadlines oWide-ranging experience of leading major change initiatives through to successful delivery, relating to quality, cost and timescales. oExperience of managing a range of projects, with digital experience desirable
- oProcess mapping and information gathering techniques oStrong relationship building and influencing skills oExcellent interpersonal and organisation skills oStrong verbal communication skills oAbility to understand, receive and present complex information in a standard format oGood attention to detail oStrong planning skills with the ability to manage their own workload to deliver their project objective
- oEducated to degree level or equivalent in relevant area i.e HR, Digital
- oAdvanced proficiency with Microsoft Excel - with the ability to utilise complex formulas (e.g. SUMIFS, XLOOKUP, Dynamic Array Formulas), functions and visualisation tools (e.g. PivotTables, Charts).
- CIPD
- oExperience of working within a People function and an understanding of the range of services provided oKnowledge of the people digital purpose oDemonstrable experience within a healthcare setting oAbility to collate and disseminate complex information and delivering task to tight deadlines oWide-ranging experience of leading major change initiatives through to successful delivery, relating to quality, cost and timescales. oExperience of managing a range of projects, with digital experience desirable
- oProcess mapping and information gathering techniques oStrong relationship building and influencing skills oExcellent interpersonal and organisation skills oStrong verbal communication skills oAbility to understand, receive and present complex information in a standard format oGood attention to detail oStrong planning skills with the ability to manage their own workload to deliver their project objective
Job summary
People are at the heart of the NHS and it is the corporate functions that enable the delivery of the very best care to the patients and populations that we serve.
The objective of the People Digital Programme is to deliver a connected, seamless and consistent people digital experience that empowers our people and releases time for patient care. The programme will be driven by user experience, professionally led, shaped by our target operating model and be enabled digitally.
The People Digital Programme Manager is a pivotal role that will be responsible for carrying out business and systems analysis of complex business problems, make recommendations for potential solutions and implement agreed solutions within the Trust (Bedfordshire Hospitals NHS Trust, Cambridgeshire Community Services NHS Trust).
This is a collaborative recruitment campaign and the post holders will be employed within the respective Trusts.
The post holder will use extensive analytical skills.
Please note:
Main duties of the job
People Digital
About us
We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.
We are happy to discuss flexible working options for all roles.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.
Date posted
18 June 2024
Pay scheme
Agenda for change
Band
Band 7
Salary
£43,742 to £50,056 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time, Flexible working, Home or remote working, Compressed hours
Reference number
465-6198545-A
Job locations
Priory House
Bedford
SG17 5TQ
Job descriptionJob description
Job responsibilities
Communication
Analytical and Judgement Skills
Planning and Organisational Skills
Job responsibilities
Communication
Analytical and Judgement Skills
Planning and Organisational Skills
Person SpecificationPerson Specification
Education
Essential
Desirable
Experience
Essential
SKills
Essential
Education
Essential
Desirable
Experience
Essential
SKills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
Address
Priory House
Bedford
SG17 5TQ
Employer's website
https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)
Employer details
Employer name
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
Address
Priory House
Bedford
SG17 5TQ
Employer's website
https://bedfordshirelutonandmiltonkeynes.icb.nhs.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.