West Midlands Police
Performance Analyst
This job is now closed
Job Description
- Req#: 2621
- Lead on organisational and performance improvement work.
- Support the department’s internal tasking, Operational and strategic processes such as Quarterly Performance Reviews and Service Improvement Meetings
- Provide performance analysis for the department in order to make recommendations around the effective use of FCID resources.
- Develop and carry out intelligence analysis around those offenders and series of crimes that are causing most threat, risk and harm
- Provide a consultancy service to senior leaders.
- Carry out projects, reviews, assessments and evaluations.
- Develop frameworks using structured analytical techniques.
- Interpret performance against measures using performance tools.
- Report to decision making forums through written and verbal reports using information from a variety of sources.
- Deep dive into causal factors of performance changes.
- Respond to requests for data and statistics.
- Provide high level data analysis and present within strategic meetings
- Technical development and maintenance of performance software and tools such as Signals from Noise (SfN), CONNECT and Business Insights.
- Undertake survey research and dip sampling, including questionnaire design and the analysis and interpretation of responses.
- Participate in briefings, meetings, seminars and workshops, gathering and presenting performance related information.
- To provide advice and guidance in relation to the use and interpretation of published performance data and for academic research.
- To liaise with staff and officers across the organisation, the Office of the PCC, HMIFRS and other external bodies.
- Support the following specific functions:
- Produce FCID TRM Document / Weekend Staffing Document / Daily burglary / robbery performance document
- Workforce Co-ordination
- PEQF Student planning/posting (PDU/IPS/Substantive)
- Resilience planning PHL’s, Silent Night, Annual Leave embargo periods
- Rota planning
- Coordinate and manage multiple overtime requests
- Submissions of tutor payments and on call payments
- Dip sample capacity for FCID from an audit and compliance perspective
- Co-ordinate large scale planning tasks (Connect/mobility/Sentinel/CWG)
- Covid Cell Leads – including PPE co-ordination
- CPD Co–ordination
- Fleet management and penalty notice management
- Manage FCID’s intranet site/Investigation Portal
- Proven numerical ability.
- Able to work methodically and logically with an enquiring and analytical mind.
- Significant IT skills with the ability to work with new systems.
- Ability to create advanced functions in Microsoft Excel.
- Effective written and verbal communication skills and the ability to work with people at all levels.
- Experience in performance management and associated techniques
- Experience of preparing and delivering presentations.
- Ability to prioritise own workload and manage competing demands.
- Self-motivated with the ability to work with minimum supervision and use own initiative.
- Ability to identify problems and seek appropriate solutions.
- Ability to maintain the highest levels of integrity, discretion and confidentiality.
- Must be able to work on his/her own initiative whilst within a team environment and the ability to work under pressure to specific deadlines.
- Degree in a research/statistical discipline or other relevant subject (or demonstration of the intellectual abilities associated with that level).
- Knowledge and understanding of performance management theory and techniques
- Knowledge and experience of programming.
- Problem solving skills accompanied with innovative and creative thinking
- Ability to develop data visualisations.
- Ability to develop content for Business Insights (Qlik) data analytics and data integration tools.
- A service that works for local people
- Engaged communities
- Employer of choice
- Service – we put people first
- Integrity – we always do the right thing
- Compassion – we see the person needing help
- Professionalism – we lead by good example
- Equality, Diversity and Human Rights – we treat everyone fairly
Performance Analyst
Grade 6
Salary: £34,968 - £40,950
Closing date - 2nd November 2023
About the role
To provide a performance consultancy and analyst function for Force CID by identifying, researching and analysing known and emerging performance and organisational threats, issues and trends.
Specifically, to prepare performance data reports for all elements of FCID and to undertake ‘deep dive’ analyses of FCID business areas to identify best practices, recurring themes and process inefficiencies in existing work.
Role responsibilities
Essential Knowledge and Experience
Knowledge/Qualification
A good standard of education, including an understanding of research and statistical techniques, including the ability to undertake research, determine the most appropriate methodology, formulate and test hypotheses.
Experience
Desirable Knowledge and Experience
Knowledge/Qualification
Experience
Hours and Location
This is a full time position and office hours are primarily 0700 - 1500. The role woll be based at Lloyd House, Birmingham.
Vetting
Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.
Medical
Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.
Contact
For further information, please contact Jeffrey Clifford on jeffrey.clifford@westmidlands.police.uk
About Us
West Midlands Police is England’s second largest police force. Together we serve the 2.9 million people who call the region home - one of the youngest and most diverse populations in Europe.
The shared vision of our 12,500 officers, staff and volunteers is to be recognised as a police service that is big enough to cope with everything that is asked of us, while showing we are small enough to care about the things that really matter to people.
This vision is built on three strategic priorities:
We will achieve each of these goals to enable us fulfil our mission of working in partnership, making communities safer.
These are the values which guide all of our actions and decision making:
West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. We operate a Disability Confident Interview Scheme. All candidates who share with us that they are disabled and meet the essential criteria for the role will be offered an interview*.
*There may be times we cannot interview all disabled people who meet the essential criteria for the job. For example, seasonal and high-peak times. In these situations, we may limit the number of interviews offered to disabled and non-disabled people. In these circumstances, we will select the candidates who best meet the essential criteria for the job.
About the company
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