LOCATION: Remote - this is a home-based, virtual position that operates within the hours of 8:30am-5:00pm EST. This person must live in North Carolina or within 40 miles of the NC border.

GENERAL STATEMENT OF JOB:

This position manages data collection, analysis and reporting for all performance measures required by the NC Department of Health and Human Services (DHHS) and other regulatory and accrediting agencies, and also manages quality improvement data analytics and governance in accordance with the requirements outlined in Vaya Health's Quality Management Annual Plan and related documents.

ESSENTIAL JOB FUNCTIONS:

• Work closely with the Vaya Health staff across the organization to gather, develop, review, analyze and monitor performance measures and results required by regulatory agencies, in order to ensure compliance and comprehension, and to identify potential improvement opportunities.
• Assist in required survey completions including but not limited to sampling generation, data collection, and report generation.
• Examine and evaluate the purpose and content of data in performance reports to develop new or improve existing format and use, and to create, present, and provide recommendations to date-in-time and aggregate reports.
• Present results, findings, interpretations, and recommendations regarding performance measures to both internal and external stakeholders.
• Assist with data collection, analysis, and reporting of quality improvement activities and projects.
• Support and serves as a technical liaison for the Quality Improvement Committee.
• Implement quality management principles, theories, and tools to facilitate process improvements.
• Develop or adapt process and outcome measures in support of quality improvement goals.
• Responsible for assisting with ad hoc requests for data analysis.
• Support team oversight of the submission and cataloging of required DHHS reporting.

KNOWLEDGE OF JOB:

• Strong knowledge of state and federal rules, requirements and practices related to Vaya Health's operations in North Carolina is beneficial.
• Strong project management and administration background with the ability to work with organization leadership to present data and results.
• Ability to develop organizational performance reports according to standard templates.
• Ability to analyze data to identify root causes and develop an approach for responding.
• Ability to complete tasks in a timely and accurate manner.
• Excellent time management skills and the ability to manage competing priorities and projects.
• Strong organizational skills with attention to detail and the ability to multi-task.
• Ability to work independently with little or no direction, demonstrate initiative, be goal-oriented, and function as a self-starter.
• Ability to problem solve and provide practical, thorough and creative solutions to work tasks.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures.
• Highly effective oral and written communication skills are required, including strong presentation skills and proficiency in grammar, punctuation, and spelling.
• Exceptional interpersonal skills, diplomacy and conflict resolution skills are essential.
• Extensive knowledge and advanced proficiency in Adobe and Microsoft Office products (Word, Excel, Outlook, PowerPoint, Visio, etc.), including experience with pivot tables, graphs, charts, etc.
• Demonstrate strong attention to detail, extreme precision, and meticulous accuracy for all tasks.
• Experience with NCQA and HEDIS measures a plus.

QUALIFICATIONS & CREDENTIALING REQUIREMENTS:

Associate degree in Human services, finance, business administration, computer science or related fields is required. Bachelor's degree preferred. Four years of experience as a business, data, or performance analyst required. Experience in the healthcare industry is strongly preferred.

PHYSICAL REQUIREMENTS:

• Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
• Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

RESIDENCY REQUIREMENTS: The person in this position is required to reside in North Carolina or within 40 miles of the NC border.

SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

DEADLINE FOR APPLICATION: Open until filled

APPLY: Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/.

Vaya Health is an equal opportunity employer.