Employer Industry: Healthcare and Clinical Research Services

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time employee with the employer
- Flexible remote work opportunity
- Supportive and inclusive corporate culture
- Chance to make a positive impact on patient support and healthcare outcomes

What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, or fax
- Assess user issues and deliver first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Work 40 hours per week under moderate supervision, with multiple shift options available

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus

How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus

#Healthcare #PatientSupport #RemoteWork #CareerOpportunity #PharmacyTechnician

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