Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for career advancement and potential conversion to a full-time position
- 100% remote work opportunity, allowing flexibility in your work environment
- Supportive and collaborative team atmosphere
- Chance to make a positive impact by assisting patients in need of therapies

What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing the Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other available means of contact
- Quickly assess user issues and provide first-level support for problem resolution
- Document information specific to resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest recommendations to management as necessary

What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification required
- Minimum of 3 years of call center experience
- Experience in medical claim processing is a plus

How to Stand Out (Preferred Qualifications):
- Bi-lingual (English/Spanish) is a plus
- Experience in customer service within a healthcare setting

#HealthcareServices #RemoteWork #CareerOpportunity #PatientSupport #EqualOpportunityEmployer

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.