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Job Description
- Req#: A3049-25-0001?language=en&page=1102&sort=publicationDateDesc
- Good standard of education with excellent literacy and numeracy skills
- Registered with The General Pharmaceutical Council
- Experience of working with the general public
- Experience of working in a healthcare setting
- Customer or patient service complaints resolution
- Understanding of the NHS strategy particularly relating to primary care
- Experience of working in a team
- Knowledge and experience of conflict management
- Experience of working closely with colleagues, managers and clinicians
- Experience of working in Primary Care
- Knowledge and experience of safeguarding
- Excellent communication skills and interpersonal skills
- Demonstrable IT skills
- Proven problem solving and analytical skills
- Ability to maintain a positive work environment
- Personable and approachable and empathetic
- Sensible and able to use own initiative
- Demonstrates honesty and integrity and promotes organisational values
- An ability to maintain confidentiality and trust
- Ability to work under pressure and to tight and often changing deadlines
- Proven team worker with ability to motivate others.
- Able to manage conflict in a positive and supportive manner
- Able to demonstrate flexibility, enthusiasm and commitment.
- Ability to work on own initiative and organise workload
- Good standard of education with excellent literacy and numeracy skills
- Registered with The General Pharmaceutical Council
- Experience of working with the general public
- Experience of working in a healthcare setting
- Customer or patient service complaints resolution
- Understanding of the NHS strategy particularly relating to primary care
- Experience of working in a team
- Knowledge and experience of conflict management
- Experience of working closely with colleagues, managers and clinicians
- Experience of working in Primary Care
- Knowledge and experience of safeguarding
- Excellent communication skills and interpersonal skills
- Demonstrable IT skills
- Proven problem solving and analytical skills
- Ability to maintain a positive work environment
- Personable and approachable and empathetic
- Sensible and able to use own initiative
- Demonstrates honesty and integrity and promotes organisational values
- An ability to maintain confidentiality and trust
- Ability to work under pressure and to tight and often changing deadlines
- Proven team worker with ability to motivate others.
- Able to manage conflict in a positive and supportive manner
- Able to demonstrate flexibility, enthusiasm and commitment.
- Ability to work on own initiative and organise workload
Job summary
As a Pharmacy Technician you will work as part of a prescribing team, comprising Clinical Pharmacist, Pharmacy Technicians, Prescribing Support Administrators and Prescribing Team reception, who work alongside the wider practice team and help implement our integrated model of prescribing support. The successful candidate will share our values and have the energy, skills and enthusiasm to contribute to shaping how we support our patients. This post is part of the PCN Additional Roles Reimbursement Scheme.
Main duties of the job
The main duties include the safe processing of repeat medication requests, issuing prescriptions following specific checks (which may include reviewing blood results, checking patients INR, checking any QOF and IIF coding is accurate and up to date) & dealing with patient requests. You can expect to receive hospital discharges, hospital letters and medication recommendations for review and action. You will inform patients when blood tests/ BP checks/ medication reviews are due and work within our chronic disease management pathways to keep their electronic notes up to date accordingly. Our Pharmacy Technicians currently also have telephone consultations for patients with medication queries, and support the prescribing duty doctor with requests. You will liaise regularly with clinicians in secondary care, either initiated by yourself, GP or patient. You will initiate practice policies to ensure safe prescribing and will have very close link with the GPs, with a dedicated time slot each day to discuss queries and assist with decisions over patient care. You will be a valued member of the clinical team.
About us
The Middlewood Partnership is a GP Practice and Primary Care Network of 33,500 patients, established in April 2019. We operate from 4 sites across Bollington, Disley and Poynton and we are looking for an enthusiastic individual who shares our values and has the energy and skills contribute to shaping how we deliver care for the future, to join the Middlewood Partnership as a Pharmacy Technician.
Date posted
01 April 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A3049-25-0001
Job locations
Bollington Medical Centre
Wellington Road
Bollington
SK10 5JH
Priorslegh Medical Centre
Park Lane
Poynton
Stockport
Cheshire
SK12 1GP
The Schoolhouse Surgery
2 Buxton Old Road
Disley
Stockport
Cheshire
SK12 2BB
Mcilvride Medical Practice
5 Chester Road
Poynton
Stockport
Cheshire
SK12 1EU
Job description
Job responsibilities
Please see attached job description for more detail
Key Responsibilities
Safe processing of repeat medication requests
Help achieve success in prescribing incentive schemes
Transfer medicines information from other healthcare agencies onto in-house patient information systems
Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system
Liaise with practice doctors and staff over prescribing issues
Liaise with Cheshire ICB over prescribing policies, targets and general issues
Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts.
Liaise with patients re prescribing queries and issues
Liaise with Cheshire and Merseyside ICB re local prescribing policies
Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team
Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points
Working autonomously with due attention to agreed protocols and practice
Ability to prioritise workload
Dealing with day-to-day patient queries/issues re medication
Undertaking medication review virtual clinics
Undertaking face-to-face and telephone medication reviews when required
Providing patient education materials related to medication
Contacting patients after drug alerts
Direct patients into medicine management routines
Possibility of clinical sessions with patients
Understand the practice computer system and use it according to agreed protocols and practice
Undertake practice audits and deliver on actions accordingly
Flag up areas where improvements can be made
Be fully involved in system changes initiated nationally or locally
To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision
Personal Development and Professional Responsibilities
Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme
Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance
Provide a high standard of professional conduct
Actively participate in the practices appraisal scheme
Take responsibility for own developmental learning and performance
Identify appropriate areas of personal development
Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training
Alert management and other team members to issues of quality and risk, taking action where appropriate
Work effectively with individuals in external agencies to meet patient needs
Effectively prioritise, organise and manage own time, workload and resources
Job responsibilities
Please see attached job description for more detail
Key Responsibilities
Safe processing of repeat medication requests
Help achieve success in prescribing incentive schemes
Transfer medicines information from other healthcare agencies onto in-house patient information systems
Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system
Liaise with practice doctors and staff over prescribing issues
Liaise with Cheshire ICB over prescribing policies, targets and general issues
Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts.
Liaise with patients re prescribing queries and issues
Liaise with Cheshire and Merseyside ICB re local prescribing policies
Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team
Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points
Working autonomously with due attention to agreed protocols and practice
Ability to prioritise workload
Dealing with day-to-day patient queries/issues re medication
Undertaking medication review virtual clinics
Undertaking face-to-face and telephone medication reviews when required
Providing patient education materials related to medication
Contacting patients after drug alerts
Direct patients into medicine management routines
Possibility of clinical sessions with patients
Understand the practice computer system and use it according to agreed protocols and practice
Undertake practice audits and deliver on actions accordingly
Flag up areas where improvements can be made
Be fully involved in system changes initiated nationally or locally
To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision
Personal Development and Professional Responsibilities
Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme
Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance
Provide a high standard of professional conduct
Actively participate in the practices appraisal scheme
Take responsibility for own developmental learning and performance
Identify appropriate areas of personal development
Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training
Alert management and other team members to issues of quality and risk, taking action where appropriate
Work effectively with individuals in external agencies to meet patient needs
Effectively prioritise, organise and manage own time, workload and resources
Person Specification
Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
Aptitude
Essential
Qualifications
Essential
Experience
Essential
Desirable
Skills
Essential
Aptitude
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
The Middlewood Partnership
Address
Bollington Medical Centre
Wellington Road
Bollington
SK10 5JH
Employer's website
Employer details
Employer name
The Middlewood Partnership
Address
Bollington Medical Centre
Wellington Road
Bollington
SK10 5JH
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.