NHS

Pharmacy Technician


PayCompetitive
LocationBollington/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: A3049-25-0001?language=en&page=1102&sort=publicationDateDesc

      Job summary

      As a Pharmacy Technician you will work as part of a prescribing team, comprising Clinical Pharmacist, Pharmacy Technicians, Prescribing Support Administrators and Prescribing Team reception, who work alongside the wider practice team and help implement our integrated model of prescribing support. The successful candidate will share our values and have the energy, skills and enthusiasm to contribute to shaping how we support our patients. This post is part of the PCN Additional Roles Reimbursement Scheme.

      Main duties of the job

      The main duties include the safe processing of repeat medication requests, issuing prescriptions following specific checks (which may include reviewing blood results, checking patients INR, checking any QOF and IIF coding is accurate and up to date) & dealing with patient requests. You can expect to receive hospital discharges, hospital letters and medication recommendations for review and action. You will inform patients when blood tests/ BP checks/ medication reviews are due and work within our chronic disease management pathways to keep their electronic notes up to date accordingly. Our Pharmacy Technicians currently also have telephone consultations for patients with medication queries, and support the prescribing duty doctor with requests. You will liaise regularly with clinicians in secondary care, either initiated by yourself, GP or patient. You will initiate practice policies to ensure safe prescribing and will have very close link with the GPs, with a dedicated time slot each day to discuss queries and assist with decisions over patient care. You will be a valued member of the clinical team.

      About us

      The Middlewood Partnership is a GP Practice and Primary Care Network of 33,500 patients, established in April 2019. We operate from 4 sites across Bollington, Disley and Poynton and we are looking for an enthusiastic individual who shares our values and has the energy and skills contribute to shaping how we deliver care for the future, to join the Middlewood Partnership as a Pharmacy Technician.

      Date posted

      01 April 2025

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time, Part-time

      Reference number

      A3049-25-0001

      Job locations

      Bollington Medical Centre

      Wellington Road

      Bollington

      SK10 5JH


      Priorslegh Medical Centre

      Park Lane

      Poynton

      Stockport

      Cheshire

      SK12 1GP


      The Schoolhouse Surgery

      2 Buxton Old Road

      Disley

      Stockport

      Cheshire

      SK12 2BB


      Mcilvride Medical Practice

      5 Chester Road

      Poynton

      Stockport

      Cheshire

      SK12 1EU


      Job description

      Job responsibilities

      Please see attached job description for more detail

      Key Responsibilities

      Safe processing of repeat medication requests

      Help achieve success in prescribing incentive schemes

      Transfer medicines information from other healthcare agencies onto in-house patient information systems

      Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system

      Liaise with practice doctors and staff over prescribing issues

      Liaise with Cheshire ICB over prescribing policies, targets and general issues

      Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts.

      Liaise with patients re prescribing queries and issues

      Liaise with Cheshire and Merseyside ICB re local prescribing policies

      Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team

      Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points

      Working autonomously with due attention to agreed protocols and practice

      Ability to prioritise workload

      Dealing with day-to-day patient queries/issues re medication

      Undertaking medication review virtual clinics

      Undertaking face-to-face and telephone medication reviews when required

      Providing patient education materials related to medication

      Contacting patients after drug alerts

      Direct patients into medicine management routines

      Possibility of clinical sessions with patients

      Understand the practice computer system and use it according to agreed protocols and practice

      Undertake practice audits and deliver on actions accordingly

      Flag up areas where improvements can be made

      Be fully involved in system changes initiated nationally or locally

      To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision

      Personal Development and Professional Responsibilities

      Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme

      Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance

      Provide a high standard of professional conduct

      Actively participate in the practices appraisal scheme

      Take responsibility for own developmental learning and performance

      Identify appropriate areas of personal development

      Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training

      Alert management and other team members to issues of quality and risk, taking action where appropriate

      Work effectively with individuals in external agencies to meet patient needs

      Effectively prioritise, organise and manage own time, workload and resources

      Job description

      Job responsibilities

      Please see attached job description for more detail

      Key Responsibilities

      Safe processing of repeat medication requests

      Help achieve success in prescribing incentive schemes

      Transfer medicines information from other healthcare agencies onto in-house patient information systems

      Communicate with local pharmacies to ensure efficient & well-managed repeat prescribing system

      Liaise with practice doctors and staff over prescribing issues

      Liaise with Cheshire ICB over prescribing policies, targets and general issues

      Liaise with nursing and residential homes in the practice area re medication requirements; provide and monitor their scripts.

      Liaise with patients re prescribing queries and issues

      Liaise with Cheshire and Merseyside ICB re local prescribing policies

      Define and create protocols and formularies within the practice in consultation with other members of the team including the ICB medicine management team

      Working as a clinical co-ordinator to ensure success in gaining Quality Outcome Framework points

      Working autonomously with due attention to agreed protocols and practice

      Ability to prioritise workload

      Dealing with day-to-day patient queries/issues re medication

      Undertaking medication review virtual clinics

      Undertaking face-to-face and telephone medication reviews when required

      Providing patient education materials related to medication

      Contacting patients after drug alerts

      Direct patients into medicine management routines

      Possibility of clinical sessions with patients

      Understand the practice computer system and use it according to agreed protocols and practice

      Undertake practice audits and deliver on actions accordingly

      Flag up areas where improvements can be made

      Be fully involved in system changes initiated nationally or locally

      To maintain a broad understanding of the work of the prescribing team and of the practice as a whole and actively contribute your ideas for the improvement of service provision

      Personal Development and Professional Responsibilities

      Undertake the Pharmacy Technician Pathway as per the requirements of the PCN Additional Roles Reimbursement Scheme

      Actively participate in regular one to one meetings with the Senior Clinical Pharmacist to review personal development and team performance

      Provide a high standard of professional conduct

      Actively participate in the practices appraisal scheme

      Take responsibility for own developmental learning and performance

      Identify appropriate areas of personal development

      Undertake training as required including mandatory and statutory training, core skills training and on-going developmental training

      Alert management and other team members to issues of quality and risk, taking action where appropriate

      Work effectively with individuals in external agencies to meet patient needs

      Effectively prioritise, organise and manage own time, workload and resources

      Person Specification

      Qualifications

      Essential

      • Good standard of education with excellent literacy and numeracy skills
      • Registered with The General Pharmaceutical Council

      Experience

      Essential

      • Experience of working with the general public
      • Experience of working in a healthcare setting
      • Customer or patient service complaints resolution
      • Understanding of the NHS strategy particularly relating to primary care
      • Experience of working in a team
      • Knowledge and experience of conflict management
      • Experience of working closely with colleagues, managers and clinicians

      Desirable

      • Experience of working in Primary Care
      • Knowledge and experience of safeguarding

      Skills

      Essential

      • Excellent communication skills and interpersonal skills
      • Demonstrable IT skills
      • Proven problem solving and analytical skills
      • Ability to maintain a positive work environment

      Aptitude

      Essential

      • Personable and approachable and empathetic
      • Sensible and able to use own initiative
      • Demonstrates honesty and integrity and promotes organisational values
      • An ability to maintain confidentiality and trust
      • Ability to work under pressure and to tight and often changing deadlines
      • Proven team worker with ability to motivate others.
      • Able to manage conflict in a positive and supportive manner
      • Able to demonstrate flexibility, enthusiasm and commitment.
      • Ability to work on own initiative and organise workload
      Person Specification

      Qualifications

      Essential

      • Good standard of education with excellent literacy and numeracy skills
      • Registered with The General Pharmaceutical Council

      Experience

      Essential

      • Experience of working with the general public
      • Experience of working in a healthcare setting
      • Customer or patient service complaints resolution
      • Understanding of the NHS strategy particularly relating to primary care
      • Experience of working in a team
      • Knowledge and experience of conflict management
      • Experience of working closely with colleagues, managers and clinicians

      Desirable

      • Experience of working in Primary Care
      • Knowledge and experience of safeguarding

      Skills

      Essential

      • Excellent communication skills and interpersonal skills
      • Demonstrable IT skills
      • Proven problem solving and analytical skills
      • Ability to maintain a positive work environment

      Aptitude

      Essential

      • Personable and approachable and empathetic
      • Sensible and able to use own initiative
      • Demonstrates honesty and integrity and promotes organisational values
      • An ability to maintain confidentiality and trust
      • Ability to work under pressure and to tight and often changing deadlines
      • Proven team worker with ability to motivate others.
      • Able to manage conflict in a positive and supportive manner
      • Able to demonstrate flexibility, enthusiasm and commitment.
      • Ability to work on own initiative and organise workload

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Additional information

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      UK Registration

      Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

      Employer details

      Employer name

      The Middlewood Partnership

      Address

      Bollington Medical Centre

      Wellington Road

      Bollington

      SK10 5JH


      Employer's website

      https://middlewoodpartnership.co.uk/ (Opens in a new tab)

      Employer details

      Employer name

      The Middlewood Partnership

      Address

      Bollington Medical Centre

      Wellington Road

      Bollington

      SK10 5JH


      Employer's website

      https://middlewoodpartnership.co.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.