Employer Industry: Grocery and Retail

Why consider this job opportunity:
- Comprehensive benefits including medical, dental, vision, and prescription coverage
- Up to $21,000 in tuition reimbursement throughout your career
- Flexible scheduling available in full- and part-time roles
- Opportunity for career advancement through industry-leading training programs
- Supportive work environment with emotional and financial assistance programs
- Discounts on purchases including food, travel, and technology

What to Expect (Job Responsibilities):
- Address patient inquiries via telephone and email, providing excellent customer service
- Utilize pharmacy applications for data entry to enhance patient care
- Protect customer information in compliance with state and federal laws
- Resolve difficult customer situations professionally and efficiently
- Collaborate with pharmacy, providers, and insurance for comprehensive patient care

What is Required (Qualifications):
- High School Diploma or GED
- State Registered/Licensed Technician or Nationally Certified Technician
- Ability to type 35-40 words per minute
- Strong written and oral communication skills
- Proven customer service background with contact center experience

How to Stand Out (Preferred Qualifications):
- Experience in retail or pharmacy settings
- Previous call center experience
- Ability to maintain composure in stressful situations
- Strong attention to detail and organizational skills
- Intermediate Microsoft Office skills

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