JOB SUMMARY

The pharmacy tech works cooperatively with licensed clinical staff to provide operational support, patient outreach and provider outreach.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

Description

• Handles complex, escalated calls and other issues related to prior authorization from Customer Service and physician offices
• Reviews pharmacy reports and updates clinical leadership
• Oversees pharmacy team metrics
• Assists with PA requests for medications
• Assists with medication-related claims review

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Understanding of Medicare Part B vs Part D as related to Prior Authorizations
• Knowledge of HCPCS, CPT and ICD-10 coding
• Excellent verbal and written skills
• Attention to detail
• Able to work in a fast-paced environment with accurate work product

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High school diploma or GED Required
• Associate Degree preferred
• Minimum of 2 years experience as a pharmacy technician
• Managed care experience preferred

REQUIRED CERTIFICATIONS/LICENSURE

Include minimum certification required to perform the job.

• Certified Pharmacy Tech (CPhT) preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

Compensation and Benefit Information

Compensation

• Pay: $17.20 - $25.70 per hour. Compensation depends on location, qualifications, and experience.
• Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
• Conifer observed holidays receive time and a half.

Benefits

Conifer offers the following benefits, subject to employment status:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.