NHS
Phlebotomist/Healthcare Assistant - Outpatients Ealing Hospital
This job is now closed
Job Description
- Req#: C9337-25-0335?language=en&page=86&sort=publicationDateDesc
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark's Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
- Provide reassurance and support to patients and family/carers
- Provide information to enable the effectiveness of the patient journey through Outpatients.
- To support patients and relatives in distress, and to recognise when advice should be sort from qualified nursing or medical staff.
- Be able to locate all policies relating to good working practice within the clinical area and adhere to them.
- Contribute to promotion of good health and participate in health education
- To maintain the confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act
- Assist in the maintenance of accurate record keeping.
- To obtain blood samples from patients in the phlebotomy department.
- Participate in the reception of patients and relatives in the clinical area.
- Receive patients in the clinic / phlebotomy checking patients details and providing information as required.
- At the direction of the registered nurse participate fully in the delivery of planned nursing care.
- Involve patients and relatives / carers in the delivery of care.
- To chaperone patients as necessary.
- Collecting and testing specimens as required and reporting abnormalities.
- Ensure rooms are stocked with relevant forms for the clinic or phlebotomy department.
- Couches /chairs and work surfaces are cleaned before clinic session.
- Ensure the patients notes are ready at start of clinic.
- Ensure a sufficient supply of equipment is available for each clinic.
- Ensure all equipment is in good working order.
- Be aware of own competence and knowledge, asking for assistance where required.
- Provide reassurance and support to patients and family/carers
- Provide information to enable the effectiveness of the patient journey through Outpatients.
- To support patients and relatives in distress, and to recognise when advice should be sort from qualified nursing or medical staff.
- Be able to locate all policies relating to good working practice within the clinical area and adhere to them.
- Contribute to promotion of good health and participate in health education
- To maintain the confidentiality of information about patients, staff and health service business in accordance with Trust Confidentiality Policy and the Data Protection Act
- Assist in the maintenance of accurate record keeping.
- To obtain blood samples from patients in the phlebotomy department.
- Participate in the reception of patients and relatives in the clinical area.
- Receive patients in the clinic / phlebotomy checking patients details and providing information as required.
- At the direction of the registered nurse participate fully in the delivery of planned nursing care.
- Involve patients and relatives / carers in the delivery of care.
- To chaperone patients as necessary.
- Collecting and testing specimens as required and reporting abnormalities.
- Ensure rooms are stocked with relevant forms for the clinic or phlebotomy department.
- Couches /chairs and work surfaces are cleaned before clinic session.
- Ensure the patients notes are ready at start of clinic.
- Ensure a sufficient supply of equipment is available for each clinic.
- Ensure all equipment is in good working order.
- Be aware of own competence and knowledge, asking for assistance where required.
- Basic Education
- Good numeracy and literacy skills
- Basic healthcare knowledge
- Experience of working with the general public
- Medical knowledge
- Phlebotomy/nursing, medical
- Manual dexterity
- Good verbal and written communication
- Tactful persuasive skills
- Cannulation
- Use of vacutainers/ syringe and needles
- Customer service training
- Basic Education
- Good numeracy and literacy skills
- Basic healthcare knowledge
- Experience of working with the general public
- Medical knowledge
- Phlebotomy/nursing, medical
- Manual dexterity
- Good verbal and written communication
- Tactful persuasive skills
- Cannulation
- Use of vacutainers/ syringe and needles
- Customer service training
Job summary
The Outpatients department at Ealing Hospital consists of a multidisciplinary team comprising of Consultants and their teams, Matron, Lead Nurse, Staff nurses, Healthcare assistants and PhlebotomistsWe are looking for an enthusiastic, caring, motivated, calm, responsible and professional Healthcare assistant who has phlebotomy skills and has excellent communication skills to work in our busy phlebotomy department and clinical areas in Outpatients department at Ealing Hospital. This role will also involve phlebotomy on our hospital wards and the new Ealing Community Diagnostic Centre.
Main duties of the job
We are looking for an enthusiastic, caring, motivated, calm, responsible and professionalHealthcare assistantwho hasphlebotomy skills andhas excellent communication skills to work in our busy phlebotomy department and clinical areas in Outpatients department at Ealing HospitalThe role of the phlebotomist/HCA is to provide support to the phlebotomy service as well as the multi-disciplinary team in the Outpatient clinics.
Please note that the advert will close early if it has reached max number of application
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Date posted
16 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£28,720 a year pa Inclusive of High-Cost Area Supplement
Contract
Permanent
Working pattern
Full-time
Reference number
337-NP-8293SM-B
Job locations
Ealing Hospital - Main Outpatients
Uxbridge Road
London
UB1 3HW
Job descriptionJob description
Job responsibilities
KEY RESPONSIBILITIES
LEVEL OF CLINICAL RESPONSIBILITY
Preparation of clinic sessions:
To view the main responsibility, please see the attached the Job Description and Person Specification
Job responsibilities
KEY RESPONSIBILITIES
LEVEL OF CLINICAL RESPONSIBILITY
Preparation of clinic sessions:
To view the main responsibility, please see the attached the Job Description and Person Specification
Person SpecificationPerson Specification
Education & Qualifications
Essential
Knowledge & Experience
Essential
Desirable
Skills, Abilities & knowledge
Essential
Desirable
Education & Qualifications
Essential
Knowledge & Experience
Essential
Desirable
Skills, Abilities & knowledge
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Ealing Hospital - Main Outpatients
Uxbridge Road
London
UB1 3HW
Employer's website
Employer details
Employer name
London North West University Healthcare NHS Trust
Address
Ealing Hospital - Main Outpatients
Uxbridge Road
London
UB1 3HW
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.