Employer Industry: Healthcare Staffing Solutions

Why consider this job opportunity:
- Starting pay of $14/hour, with an additional $1/hour for night and weekend shifts, and potential for a pay increase after 90 days based on attendance and performance
- Full-time position with 40 hours per week, offering consistent work schedules
- Paid training program lasting 3 weeks to ensure you are well-prepared for your role
- Equipment provided for remote work, ensuring you have the necessary tools to perform your job effectively
- Opportunity to work in a supportive environment that plays a critical role in connecting healthcare workers to facilities in need

What to Expect (Job Responsibilities):
- Manage a high volume of inbound and outbound calls efficiently and professionally
- Verify nurses' credentials and follow up with them via written communication
- Handle multiple chat channels simultaneously while adhering to communication scripts
- Identify customer needs, provide solutions, and conduct data entry tasks
- Maintain punctuality and professionalism in all interactions with customers

What is Required (Qualifications):
- Minimum of 1 year of customer service or customer support experience
- At least 1 year of call center or office experience
- Strong technical skills and ability to navigate online platforms efficiently
- Excellent phone and verbal communication skills, along with active listening abilities
- Must pass a background check in accordance with state and federal laws

How to Stand Out (Preferred Qualifications):
- Previous remote work experience is a plus
- Ability to type 35 words per minute accurately
- Quick learner with the capacity to work independently
- Flexibility to cross-train in different areas as needed
- Experience managing multiple tasks without loss of efficiency

#HealthcareStaffing #CustomerService #RemoteWork #CareerGrowth #CallCenterJobs

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