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Phone and Chat Specialist with Bonus
Pay$14.00 / hour
LocationKilleen/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: HW6y2cM4Jnh0
Employer Industry: Healthcare Staffing Solutions
Why consider this job opportunity:
- Starting pay of $14/hour, plus a shift differential of an extra $1/hour for nights and weekends, with possible increases after 90 days based on attendance and performance
- Full-time position with 40 hours per week, offering a structured work schedule
- Comprehensive paid training for 3 weeks to ensure you are well-prepared for the role
- Equipment provided for remote work, ensuring you have the necessary tools to succeed
- Opportunity to support essential healthcare workers and make a meaningful impact in the industry
- Positive and professional work environment that values punctuality and attendance
What to Expect (Job Responsibilities):
- Manage a high volume of inbound and outbound calls efficiently
- Follow communication scripts to handle various customer inquiries
- Identify customer needs, clarify information, and provide effective solutions
- Perform data entry and customer service tasks while navigating online resources
- Maintain a positive and professional demeanor in all customer interactions
What is Required (Qualifications):
- Minimum of 1 year of customer service or support experience
- At least 1 year of previous call center or office experience
- Technical proficiency and ability to navigate online platforms
- Strong phone and verbal communication skills, along with active listening abilities
- Must be able to type 35 words per minute accurately
How to Stand Out (Preferred Qualifications):
- Previous remote work experience is a plus
- Quick learner capable of working independently
- Flexibility to cross-train as requested
#HealthcareStaffing #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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