Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Why Ciena:

• We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
• We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
• We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.
• We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
• We know that financial security is important. We offer competitive salaries and incentive programs, RSUs (job level specific), and an employee share option purchase program.
• We realize time away to recharge is non-negotiable. We offer unlimited paid time off!
• Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute:

As a Physical Security Specialist, you will operate as an individual contributor and team leader responsible for supporting Ciena’s global physical security program and activities. You will participate in the oversight of existing internal physical security controls and leverage your knowledge and experience to suggest new and innovate ways to protect the company. You will support our monitoring and physical security incident response operations. You will lead our ongoing supplier and contract manufacturer assessments to ensure adequate deployment and utilization of security controls and document findings, making recommendations for quality/process improvements.

• You will provide physical security support to investigative teams, Crisis Management events and Information Security incidents
• You will interact with suppliers, business partners, senior management and other members of the Workplace Security team using strong verbal and written communications
• You will participate in the evaluation of Ciena’s global physical security posture for the continuous protection of personnel, buildings and assets including
  • Creating and maintaining building security profiles
  • Creating and maintaining physical security statistic data for process improvement
  • Assessing security controls at Ciena offices, contract manufacturer sites and warehouses and providing written/verbal recommendations for improvements
  • Creating, modifying, and deleting access control cards
  • Investigating access control alarms and coordinating with on-site personnel to identify issues and develop appropriate response plans
• You will create and submit security reports for approval ensuring results of audits and security metric reports are presented factually, objectively, clearly, concisely, accurately, in logical format and in accordance with professional standards
• You may be required to undertake domestic and/or international travel. The target percentage of travel time for this position is less than 20%

What Does Ciena Expect of You?

• Initiative – you’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
• A customer-first mentality – what’s important to the customer is also important to you.
• Agility – you are readily able to manage competing and ever-changing priorities and maintain a balanced and methodical approach to problem-solving.

• Communication expertise – you possess the ability to communicate highly technical IT concepts to non-IT business partners to ensure understanding and consensus.
• The flexibility to work independently and as part of a broader team – you thrive in a team environment, are comfortable working independently and know how to get things done in a virtual environment.
• Relationship builder – with a proven ability to influence, you’re able to quickly develop trusted connections and get work done through others.

• Critical thinking – you readily approach problems in a consistent and systematic way.

• A commitment to ongoing learning – increasing your knowledge of rules, regulations, and standards in the fields of internal audit, IT, and related matters of interest to the department.

The Must Haves:

• 7-10 years of practical experience in project management, access control or CCTV operations, contract manufacturer/supply chain assessment/auditing, or other relevant experience
• Excellent analytic and critical thinking skills
• Excellent verbal communication, written presentation and report writing skills
• Ability to maintain objectivity, confidentiality and integrity
• Experience working in a multi-national, cross-functional team across all levels of the business
• Knowledge of physical security controls (experience in ISO 27001 or other security frameworks will be helpful)
• Familiarity with access control and CCTV monitoring systems
• Proficient computer skills to include Microsoft Office applications (Word, Excel, Outlook, Power Point), Power BI apps, Confluence, JIRA and workflow integration tools

• Strong customer service focus with the ability to effectively interact with all levels of internal and external management and operational personnel

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.