How you'll help us Keep Climbing (overview & key responsibilities)
It’s an exciting time to be part of Delta's Reservations team as we redefine how and where we serve customers and set new standards for the experiences we create for customers as well as thousands of Reservations and Care employees. We have recently expanded support capabilities and reorganized our approach to project execution with the newly established RES Strategic Portfolio Management and PMO team focused on leading business-critical planning and processes to drive prioritization, monitoring and execution of high value initiatives across the division. The PMO team will facilitate cross-functional ideation and collaboration, build resources, and share best practices to further support work groups in delivering impact.
Reservation Sales is seeking a portfolio manager to help coordinate and drive the successful adoption of large-scale divisional initiatives. The successful candidate will have demonstrated success in developing and executing strategic plans, maintaining/building effective relationships across the enterprise and identifying key success drivers and dependencies across multiple projects. The successful candidate will also have strong analytical, communication, and project management skills.
Summary of Responsibilities:
- Support the evolving design and growth of the RES Integrated Planning function and the development of a Center of Excellence for strategic portfolio management
- Implement intake, planning, and governance processes across the division.
- Support the development of business cases, prioritization, and divisional backlog management.
- Identify opportunities for improvement, develop strategies, and make recommendations for updating frameworks, processes and procedures as needed.
- Help lead the evolution of the organization’s culture at the functional level, ensuring a strong tie-in to stakeholders across the broader enterprise
- Maintain & establish effective relationships and feedback loops between leaders, functional stakeholders, and cross-divisional Delta teams
Benefits and Perks to Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
What you need to succeed (minimum qualifications)
- Strong interpersonal skills and leadership required to promote value-based relationships
- Models Delta’s Rules of the Road, core values, and safety-conscious behaviors
- Excellent synthesizing, organization, and creative problem-solving skills
- Ability to work in a fast-paced environment with accuracy
- Advanced in Microsoft Office including Word, PowerPoint, Outlook, Excel, and Visio
- Excellent written and verbal communication skills
- Must be self-motivated and able to function effectively working independently and within a team
- Results oriented and able to drive issue resolution
- Exceptional leadership, time management, facilitation, and organizational skills
Consistently prioritizes safety and security of self, others, and personal data
Embraces diverse people, thinking, and styles
Possesses a high school diploma, GED, or high school equivalency
Is at least 18 years of age and has authorization to work in the United States
What will give you a competitive edge (preferred qualifications)
- Minimum 5-7 years' experience in Program Management, portfolio management and change management
- Project Management Professional (PMP) certification or experience managing tasks in accordance with Project Management Institute (PMI) standards is desired
- Experience with PowerApps, Sharepoint, and project management software is desired