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Company: Oak Street Health

Title: Population Health Clinical Pharmacist

Company Description

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street’s care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients’ health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more infor mation, visit http://www.oakstreethealth.com .

Role Description:

This position on the population health team will act as a liaison between patient, provider, and pharmacy to promote medication adherence and improve pharmacy quality measures, specifically the CMS STARS measures proportion of days covered (PDC) and Medication Reconciliation Post Discharge (MRP). The pharmacist will complete patient outreach to identify and address medication adherence barriers and serve as a medication adherence subject matter expert for the organization. This position will spend approximately 70% of the time on direct patient care and 30% on strategic work around optimizing pharmacy quality measures. This is a remote work position and candidates must be comfortable with telephonic patient interaction.

Core Responsibilities:

Direct Patient Care Activities

• Complete telephonic outreach to patients to identify adherence barriers and recommend personalized strategies for patients to improve their adherence and manage their medications

• Address clinical questions/issues escalated from pharmacy technicians

• Complete comprehensive medication reviews (CMRs) with patients and make evidence-based recommendations to providers to optimize medication therapy such as recommending guideline based treatment, addressing adverse drug reactions, simplifying medication regimens, and resolving cost barriers

• Telephonically counsel new start patients to promote adherence and persistence of maintenance medications

• Reconcile current medication list with discharge medication list to ensure patients are taking correct medications following a hospital or skilled nursing visit

Non-Direct Patient Care Activities

• Lead training sessions on MRP best practices for transitional care RNs

• Audit RN MRP for completeness/accuracy and provide coaching and feedback to RNs

• Create drug monographs to be presented to Pharmacy & Therapeutics Committee

• Investigate and respond to provider drug information questions

• Create content for provider in-services (e.g., medication adherence best practices, clinical practice guidelines updates, etc.)

• Participate in meetings with Population Health Directors and regional medical leadership to develop strategies to achieve quality measure goals

• Other duties as assigned

What are we looking for?

• This is a remote position and the candidate can be located anywhere but must be licensed as a pharmacist in good standing in the state they reside

• Ability to obtain pharmacist license in additional states as needed

• Minimum of 2 or more years of experience in medication therapy management, Medicare STARS or HEDIS quality measures, managed care pharmacy, or population health

• Familiarity with CMS STARS and medication adherence strategy

• Excellent customer service skills and phone etiquette

• Strong working knowledge of MS Office and Google documents/spreadsheets

• Ability to synthesize and analyze large amounts of data to make sound business decisions

• Board certification (BCPS, BCACP, BCGP, etc.) a plus, but not required

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.