Job description

Job responsibilities

As a KIMS Hospital Porter, you will play a huge part in providing an excellent patient experience and ensure consistently high standards of customer service. You will be required to work as part of a team to provide a 5* Portering service welcoming patients, visitors, consultants and staff around the hospital. This is a completely varied role for which we are seeking an enthusiastic team player, who is flexible in their working hours and passionate about providing excellent customer service all whilst walking on average 40 miles per week!

Please note for this position we would be looking for a flexible individual who is available to work varied shifts including weekends, bank holidays and evenings between the hours of 7am 9pm.

Role Responsibilities include:

• The safe transportation of patients, equipment, pharmaceuticals, waste materials and specimens.
• Welcoming all patients, visitors, consultants and staff to the reception area and providing direction to the hospital departments.
• Assisting patients who are being discharged, liaising with clinical staff and being vigilant to patients conditions and needs.
• Assisting staff with the movement and arrangement of furniture for meetings or events.
• Participating as a member of the cardiac arrest team; transporting resuscitation trolleys and other equipment in response to emergencies.
• Undertaking security duties within the hospital campus ensuring the hospital is secure and safe.
• Ensuring that all enquiries are promptly passed to a relevant member of staff who is able to deal with the request.

Person Specification:

• Be able to easily engage with patients, demonstrating compassion, understanding and empathy.
• Have a passion for providing exceptional customer service.
• Demonstrate the ability to work under pressure and to deadlines.
• Have the ability to prioritise work load effectively.
• Have excellent communication and interpersonal skills.

If you have any queries regarding this vacancy, Liz would be happy to help. Please give her a call on 01622 231694 or email recruitment @kims.org.uk

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Job responsibilities

As a KIMS Hospital Porter, you will play a huge part in providing an excellent patient experience and ensure consistently high standards of customer service. You will be required to work as part of a team to provide a 5* Portering service welcoming patients, visitors, consultants and staff around the hospital. This is a completely varied role for which we are seeking an enthusiastic team player, who is flexible in their working hours and passionate about providing excellent customer service all whilst walking on average 40 miles per week!

Please note for this position we would be looking for a flexible individual who is available to work varied shifts including weekends, bank holidays and evenings between the hours of 7am 9pm.

Role Responsibilities include:

• The safe transportation of patients, equipment, pharmaceuticals, waste materials and specimens.
• Welcoming all patients, visitors, consultants and staff to the reception area and providing direction to the hospital departments.
• Assisting patients who are being discharged, liaising with clinical staff and being vigilant to patients conditions and needs.
• Assisting staff with the movement and arrangement of furniture for meetings or events.
• Participating as a member of the cardiac arrest team; transporting resuscitation trolleys and other equipment in response to emergencies.
• Undertaking security duties within the hospital campus ensuring the hospital is secure and safe.
• Ensuring that all enquiries are promptly passed to a relevant member of staff who is able to deal with the request.

Person Specification:

• Be able to easily engage with patients, demonstrating compassion, understanding and empathy.
• Have a passion for providing exceptional customer service.
• Demonstrate the ability to work under pressure and to deadlines.
• Have the ability to prioritise work load effectively.
• Have excellent communication and interpersonal skills.

If you have any queries regarding this vacancy, Liz would be happy to help. Please give her a call on 01622 231694 or email recruitment @kims.org.uk

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Person Specification

Experience

Essential

• - Be able to easily engage with patients, demonstrating compassion, understanding and empathy.
• - Have a passion for providing exceptional customer service.
• - Demonstrate the ability to work under pressure and to deadlines.
• - Have the ability to prioritise work load effectively.
• - Have excellent communication and interpersonal skills.

Experience

Essential

• - Be able to easily engage with patients, demonstrating compassion, understanding and empathy.
• - Have a passion for providing exceptional customer service.
• - Demonstrate the ability to work under pressure and to deadlines.
• - Have the ability to prioritise work load effectively.
• - Have excellent communication and interpersonal skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

KIMS Hospital

Address

Weavering Road

Maidstone

KIMS Maidstone

Kent

ME14 5FT

Employer's website

https://kims.org.uk/ (Opens in a new tab)