This job is now closed
Job Description
- Req#: A2611-25-0001?language=en&page=128&sort=publicationDateDesc
- Salary negotiable depending upon experience & qualifications
- Training & development supported
- Six weeks pro rata holidays
- NHS Pension Scheme available
- Greet patients and visitors in an efficient and courteous manner
- Provide an effective and polite telephone enquiry service
- Proactively communicate information between relevant patients, doctors and professionals
- Maintain an effective filing and recording system for patient data and practice documents.
- Accurately produce word processed documents.
- Confidential liaison between Partners and patients
- Greet patients and visitors in an efficient and courteous manner
- Provide an effective and polite telephone enquiry service
- Proactively communicate information between relevant patients, doctors and professionals
- Maintain an effective filing and recording system for patient data and practice documents.
- Accurately produce word processed documents.
- Confidential liaison between Partners and patients
- GCSE grade in English and Maths
- Good Standard of General Education
- NVQ in Customer Service
- Practical experience of working with others
- Experience of using own initiative
- Experience of customer service
- Experience of working within a General Practice environment
- Practical experience of computerised systems
- GCSE grade in English and Maths
- Good Standard of General Education
- NVQ in Customer Service
- Practical experience of working with others
- Experience of using own initiative
- Experience of customer service
- Experience of working within a General Practice environment
- Practical experience of computerised systems
Job summary
Havelock Grange Practice is looking for a Practice Assistant to join their friendly multi-disciplinary team.
Only shortlisted candidates will be contacted.
Previous candidates need not apply.
Main duties of the job
The successful candidate will be part of a supportive Practice Assistant team, who provide the first point of contact for patients and all enquires into the Practice.
Experience of a General Practice setting is preferred but not essential, as all training will be provided.
The successful candidates will have excellent communication and organisational skills.
About us
Havelock Grange Practice
We are a friendly busy GP Practice of 13,500 patients, with a vision to achieve continued excellent patient care, led with compassion and a whole-person approach.
We are a supportive training and teaching Practice, we host and mentor GP Registrars, Foundation Doctors and Medical Students.
Date posted
17 April 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A2611-25-0001
Job locations
One Life Hartlepool
Park Road
Hartlepool
TS24 7PW
Job descriptionJob description
Job responsibilities
Please see attached job description for further information
Job responsibilities
Please see attached job description for further information
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Havelock Grange Practice
Address
One Life Hartlepool
Park Road
Hartlepool
TS24 7PW
Employer's website
https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)
Employer details
Employer name
Havelock Grange Practice
Address
One Life Hartlepool
Park Road
Hartlepool
TS24 7PW
Employer's website
https://www.havelockgrangepractice.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.