• Job Description

  Req#: W0036-25-0001?language=en&page=1296&sort=publicationDateDesc

  Job summary

  We are looking for a highly compentant manager with excellent interpersonal and leadership skills to join our well established practice.

  The successful candidate will be a well-rounded manager, business minded with a strategic vision whilst also supporting and developing the team and promoting well being. They will be responsible for the business aspects of the practice and oversee the operational functions, balancing the needs of the practice with the constant changes in primary care.

  They will have experience of managing teams, finance, compliance and be confident and capable in the areas of HR.

  Supported by a wide ranging administrative team and working closely with the Management GP Partners, they will provide advice to the partnership and ensure the practice meets its contractual requirements.

  Although experience of working in general practice is desirable, we welcome applications from experienced Managers who can demonstrate that they have the skills in the areas required.

  Main duties of the job

  To manage, coordinate and oversee all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance and ensuring the practice achieves its long-term objectives in a safe and effective working environment.

  Through innovative ways of working, lead the team in promoting continuous improvement, collaborative working, service delivery, learning and development, and ensure the practice complies with contractual requirements and CQC regulations.

  Please see Job Description

  About us

  We are a well-established, patient-focused GP practice located in Bilston.

  Our practice is dedicated to delivering high-quality healthcare to a diverse, multicultural population, and we pride ourselves on providing patient-centered care that meets the unique needs of our community.

  As a high QOF-achieving practice, we are committed to using data and technology to drive excellent health outcomes, continually striving for improvement and efficiency. Our practice is paper-lite, ensuring that we make the most of modern technology to streamline operations and enhance patient care.

  We are looking for an enthusiastic and experienced Practice Manager to join our small, close-knit team. As a training practice, we offer a dynamic environment where professional development and growth are key priorities. You will play a crucial role in leading our team to provide the best possible service to our patients while overseeing the smooth running of the practice.

  Additionally, as the lead employer for our local Primary Care Network (PCN), you will have the opportunity to collaborate with a range of healthcare professionals and contribute to the broader vision of primary care in the area.

  If you are passionate about healthcare administration, leading a small team in a vibrant multicultural setting, and making a real impact with the use of technology and data, we would love to hear from you.

  Join us and be part of shaping the future of healthcare in Bilston!

  Date posted

  13 March 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  W0036-25-0001

  Job locations

  Bilston Health Centre

  Prouds Lane

  Bilston

  West Midlands

  WV14 6PW

  
  

  Job description

  Job responsibilities

  Please refer to the job description attached for more details and an outline of the role. Also see the person spec

  Job description

  Job responsibilities

  Please refer to the job description attached for more details and an outline of the role. Also see the person spec

  Person Specification

  Experience

  Essential

  • Experience working in a healthcare setting
  • Experience working with the general public
  • Experience at dealing with complaints from customers/patients
  • Leadership experience - worked in and managed a team
  • Driving or delivering change within a business
  • HR Experience to include:
  • -Appraisal meetings
  • -Disciplinary/ Grievance hearings
  • -Performance Management
  • -Sickness Management
  • -Staff training
  • -Staff Development Planning
  • IG/ GDPR knowledge

  Desirable

  • Experience of working in Primary Care
  • Health and Safety Management to include:
  • -Risk assessments
  • -Accident Reporting
  • -GDPR
  • Track record on delivery of organisational objectives
  • Track record on delivery of contracts

  Please see the attached person spec for more details

  Essential

  • Please see the attached person spec for more details

  Desirable

  • Please see the attached person spec for more details

  Qualifications

  Desirable

  • Educated to degree level of with equivalent experience.

  Person Specification

  Experience

  Essential

  • Experience working in a healthcare setting
  • Experience working with the general public
  • Experience at dealing with complaints from customers/patients
  • Leadership experience - worked in and managed a team
  • Driving or delivering change within a business
  • HR Experience to include:
  • -Appraisal meetings
  • -Disciplinary/ Grievance hearings
  • -Performance Management
  • -Sickness Management
  • -Staff training
  • -Staff Development Planning
  • IG/ GDPR knowledge

  Desirable

  • Experience of working in Primary Care
  • Health and Safety Management to include:
  • -Risk assessments
  • -Accident Reporting
  • -GDPR
  • Track record on delivery of organisational objectives
  • Track record on delivery of contracts

  Please see the attached person spec for more details

  Essential

  • Please see the attached person spec for more details

  Desirable

  • Please see the attached person spec for more details

  Qualifications

  Desirable

  • Educated to degree level of with equivalent experience.

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Unity Primary Care

  Address

  Bilston Health Centre

  Prouds Lane

  Bilston

  West Midlands

  WV14 6PW

  
  

  Employer's website

  https://www.unityprimarycare.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Unity Primary Care

  Address

  Bilston Health Centre

  Prouds Lane

  Bilston

  West Midlands

  WV14 6PW

  
  

  Employer's website

  https://www.unityprimarycare.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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