This job is now closed
Job Description
- Req#: A3230-25-0001?language=en&page=1314&sort=publicationDateDesc
- - Experience of working in a busy office environment
- - Reception experience
- - Experience in a customer services organisation
- - Experience in providing secretarial support
- - Experience of working within General Practice
- - Experience of working in a busy office environment
- - Reception experience
- - Experience in a customer services organisation
- - Experience in providing secretarial support
- - Experience of working within General Practice
Job summary
We have an exciting opportunity for a practice secretary / administrator to join our friendly well established team.
The successful candidate will need to provide a high level of Reception/Customer Service to our patients as well as supporting the secretarial team. We will expect them to enjoy working in a general practice environment and be prepared to go the extra mile.
The role of medical receptionist is very demanding so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.
The successful Candidate must be computer literate and have a flexible approach to working.
Experience of working in a busy office environment would be an advantage
Main duties of the job
The successful candidate will be required to provide effective and efficient secretarial and administrative services for the practice in a professional and courteous manner.
As well as being able to provide an efficient copy typing and word processing service for GPs and health professionals, including the typing of letters, reports, patient referrals, minutes, memorandums in an accurate and quality manner.
Please refer to the full job description.
Previous general practice experience would be an advantgae
About us
We are well established team offering services for over 5000 patients. We are a group of three practices whose core values are to support patient satisfaction and offer good quality care.
Date posted
13 March 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time
Reference number
A3230-25-0001
Job locations
291 Walsall Road
West Bromwich
Birmingham
B71 3LN
Clifton Lane
West Bromwich
West Midlands
B71 3AS
Job descriptionJob description
Job responsibilities
Job responsibilities
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients
Attention to detail is essential as the role of the Practice Secretary is to type all of the referral letters, reports, general letters for patients as well as dealing with appropriate queries.
Job responsibilities
Job responsibilities
To provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others. To act as the first point of contact for patients contacting the Practice and to portray the Practice in the highest possible professional basis. To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients
Attention to detail is essential as the role of the Practice Secretary is to type all of the referral letters, reports, general letters for patients as well as dealing with appropriate queries.
Person SpecificationPerson Specification
Experience
Essential
Desirable
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Stone Cross Medical Centre
Address
291 Walsall Road
West Bromwich
Birmingham
B71 3LN
Employer's website
https://www.stonecrossmedicalcentre.nhs.uk/index.aspx (Opens in a new tab)
Employer details
Employer name
Stone Cross Medical Centre
Address
291 Walsall Road
West Bromwich
Birmingham
B71 3LN
Employer's website
https://www.stonecrossmedicalcentre.nhs.uk/index.aspx (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.