Employer Industry: Digital Business Services

Why consider this job opportunity:
- Competitive wages with full benefits, including Medical, Dental, Vision, and 401k
- Paid training and paid time off
- 100% remote work opportunity, allowing for flexibility
- Opportunities for career advancement and professional growth within the organization
- Engaging employee wellness and engagement programs
- A supportive and inclusive workplace culture

What to Expect (Job Responsibilities):
- Collaborate with sales teams to tailor solutions using ServiceNow ITSM, CSM, and ITOM platforms
- Conduct product demonstrations, proof of concepts (POCs), and technical presentations
- Engage with client stakeholders to align ServiceNow capabilities with their business goals
- Design solution architectures and workflows to streamline client processes
- Act as a technical liaison during the pre-sales process, addressing client questions and concerns

What is Required (Qualifications):
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent work experience
- Minimum of 5 years of experience in pre-sales or technical consulting roles focused on ServiceNow ITSM, CSM, and ITOM products
- ServiceNow Certified System Administrator (CSA) certification
- Strong understanding of ITIL frameworks and ITSM best practices
- Demonstrated ability to design and present complex technical solutions clearly

How to Stand Out (Preferred Qualifications):
- ServiceNow Certified Application Developer (CAD) certification
- ITIL Foundation Certification (v3 or v4)
- ServiceNow Certified Implementation Specialist – ITSM, CSM, and ITOM certifications
- Experience with integration technologies such as REST/SOAP APIs
- Project management experience or certification (e.g., PMP, Agile/Scrum)

#DigitalBusinessServices #RemoteWork #ServiceNow #CareerGrowth #InclusiveWorkplace

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