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Job Description
- Req#: A3177-25-0000?language=en&page=255&sort=publicationDateDesc
- Delivering a safe and efficient prescription service to patients and external agencies
- Printing of prescriptions on paper, online and via EPS (Electronic Prescription Service
- Responding to queries from patients, GPs, carers, pharmacies, and other healthcare professionals.
- Checking emails regularly and processing them regularly
- Regularly monitoring a phone list specific to medication requests and queries
- Liaising with local pharmacies and the Litchdon 'Pharmacy Team' on the supply and availability of prescribed medications, and alerting clinicians to any supply issues and sharing information relating to recommended alternatives
- Establishing and maintaining filing and administrative systems so that written or computerised information is easily accessible and secure
- Ensuring that patient records are accurate, kept up to date, and that patient information is secure and confidential at all times
- Meeting targets set by performance appraisal at annual review
- Compliance with practice Health and safety requirements
- Attending departmental meetings
- Other duties as required by the line manager
- Delivering a safe and efficient prescription service to patients and external agencies
- Printing of prescriptions on paper, online and via EPS (Electronic Prescription Service
- Responding to queries from patients, GPs, carers, pharmacies, and other healthcare professionals.
- Checking emails regularly and processing them regularly
- Regularly monitoring a phone list specific to medication requests and queries
- Liaising with local pharmacies and the Litchdon 'Pharmacy Team' on the supply and availability of prescribed medications, and alerting clinicians to any supply issues and sharing information relating to recommended alternatives
- Establishing and maintaining filing and administrative systems so that written or computerised information is easily accessible and secure
- Ensuring that patient records are accurate, kept up to date, and that patient information is secure and confidential at all times
- Meeting targets set by performance appraisal at annual review
- Compliance with practice Health and safety requirements
- Attending departmental meetings
- Other duties as required by the line manager
- Excellent IT skills - would need to be comfortable and competent when navigating computing systems
- Touch typing would be beneficial and previous experience with 'SystmOne' or a similar programme, however training can be given for this role.
- Excellent IT skills - would need to be comfortable and competent when navigating computing systems
- Touch typing would be beneficial and previous experience with 'SystmOne' or a similar programme, however training can be given for this role.
Job summary
Litchdon Medical Centre is looking for an enthusiastic and motivated person to join our Dispensary Team within our busy GP surgery.
The role will be for 10 months maternity cover, starting in July 2025, with the possibility of increasing to 12 months as a Prescription Advisor and will be 37 hours per week as follows:-
Monday 8.30am - 5.00pm
Tuesday 8.30am - 5.00pm
Wednesday 8.30am - 5.00pm
Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm
Salary:- £12.31 - £12.55 per hour depending on experience.
Closing date Friday 2nd May 2025 with interviews planned for Wednesday 14th May 2025.
Applicants who have not heard from the surgery by Wednesday 7th May 2025 should consider themselves unsuccessful at this time.
For further information please contact Carly Purchase or Victoria Moon (Dispensary Co-Managers).
Main duties of the job
This role is to provide a safe and efficient service to patients registered with our practice by way of printing dispensary and chemist's prescriptions, processing medication queries from patients, chemists, GP's and other healthcare professionals and dealing with phone calls and emails relating to medication requests and queries.
You will need to have excellent IT skills. Previous experience of 'SystmOne' or a similar programme being beneficial, however training for this role can be given. You will need to have good communication skills and some customer service experience as you will be dealing with patient's, staff members and outside organisations e.g. other pharmacies and healthcare organisations.
You will need to be flexible and have excellent organisation and time management skills to keep on top of all aspects of the job and have an understanding, acceptance and adherence to the need for strict confidentiality and the ability to work under pressure. Excellent communication and telephone skills will be needed and computer literacy skills.
Please see Job Description attached.
About us
Litchdon Medical Centre is a friendly busy GP surgery in North Devon. Our focus is on providing quality healthcare by valuing both patients and staff in a supportive and sustainable environment.
The Dispensary team is a very highly motivated team who all work closely together and support each other in their day to day work. This extends to helping each department within the Practice with the aim to provide great patient satisfaction.
Date posted
16 April 2025
Pay scheme
Other
Salary
£12.31 to £12.55 an hour depending on experience
Contract
Fixed term
Duration
10 months
Working pattern
Full-time
Reference number
A3177-25-0000
Job locations
Landkey Road
Barnstaple
EX32 9LL
Job descriptionJob description
Job responsibilities
For more information please see the full job description attached.
Job responsibilities
For more information please see the full job description attached.
Person SpecificationPerson Specification
Qualifications
Essential
Desirable
Qualifications
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Litchdon Medical Centre
Address
Landkey Road
Barnstaple
EX32 9LL
Employer's website
https://www.litchdonmedicalcentre.co.uk/ (Opens in a new tab)
Employer details
Employer name
Litchdon Medical Centre
Address
Landkey Road
Barnstaple
EX32 9LL
Employer's website
https://www.litchdonmedicalcentre.co.uk/ (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.