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Principal Operations Analyst, Customer Success GTM Operations
PayCompetitive
LocationMiami/Florida
Employment typeFull-Time
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Job Description
- Req#: R102833
Employer Industry: Cloud Software Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within a leading cloud solution provider
- Work in a fast-paced, high-growth environment that encourages innovation and collaboration
- Engage with a diverse team passionate about technology and making a difference
- Contribute to impactful business initiatives and strategic alignment across departments
- Work with cross-functional teams to optimize customer success and platform expansion
What to Expect (Job Responsibilities):
- Architect a business and operational framework to meet organizational adoption goals
- Implement strategic goals established by functional leadership and develop productivity KPIs
- Lead coordination for quarterly business reviews and annual planning activities
- Identify new opportunities for process improvements and valuable metrics for senior management
- Provide guidance, coaching, and training to employees across the organization
What is Required (Qualifications):
- Requires advanced knowledge typically obtained through a University Degree and a minimum of 12 years of relevant experience; Master's degree with 8 years; or PhD with 5 years of experience
- Proven success in executing high-impact business initiatives and driving cross-departmental alignment
- Strong communication (written, verbal, and presentation) and interpersonal skills
- Ability to manage multiple priorities in a high-growth, entrepreneurial global environment
- Experience leading through fast-paced and uncertain environments
How to Stand Out (Preferred Qualifications):
- Mastery level knowledge in a relevant professional discipline
- Deep knowledge of project management principles and practices
- Highly motivated individual able to work independently and collaboratively on team projects
- Established credibility and ability to build trusted relationships across teams
- Experience in conducting extensive investigations to understand root causes of problems
#CloudSoftware #CustomerSuccess #ProjectManagement #CareerGrowth #TeamCollaboration
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
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