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Principal Operations Analyst, Customer Success GTM Operations


PayCompetitive
LocationMiami/Florida
Employment typeFull-Time

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  • Job Description

      Req#: R102833
      Employer Industry: Cloud Software Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within a leading cloud solution provider
      - Work in a fast-paced, high-growth environment that encourages innovation and collaboration
      - Engage with a diverse team passionate about technology and making a difference
      - Contribute to impactful business initiatives and strategic alignment across departments
      - Work with cross-functional teams to optimize customer success and platform expansion

      What to Expect (Job Responsibilities):
      - Architect a business and operational framework to meet organizational adoption goals
      - Implement strategic goals established by functional leadership and develop productivity KPIs
      - Lead coordination for quarterly business reviews and annual planning activities
      - Identify new opportunities for process improvements and valuable metrics for senior management
      - Provide guidance, coaching, and training to employees across the organization

      What is Required (Qualifications):
      - Requires advanced knowledge typically obtained through a University Degree and a minimum of 12 years of relevant experience; Master's degree with 8 years; or PhD with 5 years of experience
      - Proven success in executing high-impact business initiatives and driving cross-departmental alignment
      - Strong communication (written, verbal, and presentation) and interpersonal skills
      - Ability to manage multiple priorities in a high-growth, entrepreneurial global environment
      - Experience leading through fast-paced and uncertain environments

      How to Stand Out (Preferred Qualifications):
      - Mastery level knowledge in a relevant professional discipline
      - Deep knowledge of project management principles and practices
      - Highly motivated individual able to work independently and collaboratively on team projects
      - Established credibility and ability to build trusted relationships across teams
      - Experience in conducting extensive investigations to understand root causes of problems

      #CloudSoftware #CustomerSuccess #ProjectManagement #CareerGrowth #TeamCollaboration

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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