Employer Industry: Cloud Computing and IT Service Management

Why consider this job opportunity:
- Salary up to $272,400, plus equity and variable/incentive compensation
- Comprehensive benefits including health plans, flexible spending accounts, and a 401(k) plan with company match
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely or in a distributed environment
- Chance to work with a diverse and innovative team focused on enhancing customer outcomes

What to Expect (Job Responsibilities):
- Serve as the technical expert for configuring ITSM Service Delivery using ServiceNow best practices
- Support process definition, re-engineering, and gap analysis during customer workshops
- Advise customers on leveraging the ServiceNow ITSM Solution to improve IT processes
- Lead design workshops and guide customers in documentation and user story development
- Oversee technical aspects of project and solution delivery while managing multiple complex projects

What is Required (Qualifications):
- United States Top Secret / Sensitive Compartmented Information (TS/SCI) Clearance
- Minimum of 5 years of configuration/development experience with complex technologies
- Strong understanding of web technologies and experience with SaaS solutions
- Proven ability to influence and consult in an IT environment
- Excellent interpersonal skills and a customer-centric attitude

How to Stand Out (Preferred Qualifications):
- Experience with integration components such as SSO and LDAP
- Familiarity with leading IT systems and tools like Office 365, Teams, and Workday
- Previous experience in training and mentoring team members

#CloudComputing #ITServiceManagement #CareerOpportunity #CompetitivePay #RemoteWork

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