Morley

Process Quality Coordinator (Remote)


PayCompetitive
LocationRemote
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 4937
      Employer Industry: Vehicle Management

      Why consider this job opportunity:
      - Competitive pay and benefits package
      - Opportunity for growth and career advancement within the company
      - Remote work opportunity for Ohio residents
      - Supportive work environment with strong health plans and financial benefits
      - Tools provided to ensure successful job performance

      What to Expect (Job Responsibilities):
      - Manage performance and transaction quality for the repurchase process and reacquired vehicle management (RVM) groups
      - Ensure accuracy and timeliness of required collections documents
      - Evaluate transactions for quality and provide feedback
      - Set up cases to ensure repurchase packets are correct
      - Assist with case research, resolution, and closing

      What is Required (Qualifications):
      - Bachelor’s degree or high school diploma with three or more years of customer care experience
      - Computer and Microsoft Office proficiency
      - Strong attention to detail and ability to meet deadlines
      - Excellent organizational and interpersonal skills
      - Ohio resident with high-speed internet access and a secluded work environment

      How to Stand Out (Preferred Qualifications):
      - Previous work experience in call center, retail, or customer service roles
      - Positive attitude and willingness to learn

      #VehicleManagement #RemoteWork #CareerGrowth #CompetitivePay #SupportiveEnvironment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Morley Companies is a United States corporation that provides business services to Fortune 500 and Global 100 clients; contact centers and back office processing; meetings and incentives management; and exhibits and displays production.