Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

The Product Development Business Intelligence Lead oversees and manages the daily activities of the Business Intelligence Team. This individual is responsible for converting raw data into actionable insights that drive business value, creating comprehensive reports and dashboards, as well as performing in-depth analysis to inform and guide strategic decision-making. In addition, act as a liaison with technical resources to implement and maintain data sources, create data models and reports for strategic decision-making, and proactively identify opportunities for process improvements.

DUTIES & RESPONSIBILITES

• Oversee the employees of the Business Intelligence Team within the Product Development Department. Directly manage the daily activities of employees within the department, coordinating and prioritizing requisite duties and daily assignments while appraising employee productivity and performance. Compose and deliver performance evaluations.
• Responsible for employee hiring, training, staff development, scheduling, and direct assistance with coverage of daily workloads when needed. Monitor work standards and adherence to company policies. Proactively deliver feedback to direct reports to promote staff development, and administer corrective action as needed.
• Gather and analyze data from various sources to identify trends, patterns, and correlations that will support business growth to drive the increase revenue, boost sales, and enhance customer engagement, contributing to the organization's success.
• Act as a liaison and coordinate with technical resources to implement new data sources and maintain existing ones to ensure seamless integration and continuous operation of critical data systems, supporting the organization's data-driven initiatives and overall business objectives.
• Create and maintain data models and dashboards/reports that empower data-driven decision-making and strategic planning.
• Provide critical insights and intelligence, enabling informed business strategies.
• Collaborate with stakeholders to establish business goals, metrics, and requirements. Translate these specifics into business analysis solutions that drive strategic decision-making and support the organization’s objectives.
• Develop reports, visualizations, and presentations to effectively communicate strategic findings. Present insights as actionable recommendations to key stakeholders to aid business decisions.
• Proactively identify opportunities for process improvements and optimization using data-driven insights to enhance operational efficiency and effectiveness.
• Train and coach other team members while serving as a role model. Facilitate effective team interaction by fostering enthusiasm, showing appreciation, and respecting all team and project members, thereby creating a positive and collaborative working environment.
• Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS

• High school diploma or equivalent required.
• Bachelor’s degree in data analytics, statistics, business administration, computer science, or related discipline preferred.
• Minimum seven year’s experience in data analysis, information technology or related field of data management required.
• Previous supervisory or management experience preferred.
• Demonstrates a strong commitment to continuous learning and staying updated on emerging industry trends, business processes, technologies, and methodologies in the data field.
• Have the ability to continually calibrate priorities, utilizing strong organization and time management skills, with a drive for results, backed by proven abilities in data analysis and issue resolution to achieve short and long-term goals.
• Must possess the ability to work independently, handle multiple tasks, work well under time constraints with limited supervision while utilizing critical thinking skills.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Experience and proficiency with analytics tools such as Excel and data visualization tools like Power BI to effectively analyze, visualize, and present data to provide insights to drive informed business decisions.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• Occasional travel to other First American Bank locations, vendor sites, conferences, Bank functions and training facilities.
• Typical scheduled hours are Monday through Friday 8:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need.
• Punctuality is required to maintain First American Bank’s customer service standards.