At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Primary location for this role is in NY.

EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

The opportunity

The Digital & Emerging Technology team works collaboratively with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by developing technology strategies, products, and solutions to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.

We are looking for an experienced, passionate, results-oriented Product Manager who is a great problem solver with deep and proven experience in delivering products to market to join our Digital & Emerging Technologies practice.

Your key responsibilities

The goal is to support our clients to transform their business through technology. As a Product Manager with some familiarity with technical concepts, you will work with multi-discipline feature teams including user experience experts, architects, engineers and others to define and roll out products and services for large global organizations as well as for EY. You will take a customer centric and data-driven approach to product development and are an advocate for the user throughout the product development lifecycle. With support, you are able to assess complex business processes and workflows, assist in translating them to technical requirements and logical feature sets, and organize them into user stories that can be implemented by engineers.

Skills and attributes for

Ability to provide input into product roadmaps, manage a product backlog, make quick decisions and assist in coordinating the team to release quality products within planned timelines.
Familiarity with modern platform structures, cloud architectures, digital platforms and enablers, and data strategy considerations.
Support service delivery and participating in future sales opportunities and practice development activities.
Actively work to form client relationships and support business development activities.
Effectively work with client engagement teams with diverse skills and backgrounds fostering an innovative and inclusive work environment.

To qualify for the role you must have

Bachelor's degree in Computer Science, Engineering, Information Systems Management, Accounting, Finance, or a related field and 3 years of progressive, post-baccalaureate work experience. Alternatively, will accept a Master's degree and 2 years of work experience.
Experience working on projects with defined deliverables and budgets. Experience must include client relationship management; communicating strategically around key issues; conflict resolution and consensus building.
Proven delivery skills including the ability to identify issues and risks and escalate appropriately, manage communications with EY and client team members, and be accountable for client deliverables
Support the process of discussions with technical, design and business subject-matter resources to document requirements, establish a vision, and articulate alternatives for future state solutions across various domains and channels
Has familiarity with product roadmaps and product backlogs
Can participate in ideation sessions, standups, sprints and scrums
Can research and quickly master specific domain knowledge and understand the dynamics impacting products such as market trends, technology and regulatory rules
Working knowledge of at least a portion of the elements, techniques, and tools associated with the product Software Development Lifecycle (SDLC), including:
- User experience, associated elements (personas, journeys, design thinking, user flows, wireframes, user stories) and decomposition, road-mapping
- Elements of the domain layer (attributes, objects, business rules, etc.)
- Technical components (SDKs, APIs, microservices, databases)
- Data mapping (industry specs, API contracts, basic database structures) including common toolsets (e.g., Swagger, web sequence diagrams, Postman)
- Development and collaboration tools and best practices (e.g., Azure DevOps, JIRA)
- Testing and defect remediation, including severity levels and types of testing (e.g., unit, SIT, UAT, performance, production, API functionality)
- Environments associated with code development and deployment
- Product rollout approaches, including client training and handoff
- Software development methodologies including waterfall, AGILE, and/or Lean UX
- Modern architecture, development practices and technologies such as microservices, RESTful APIs, cloud platforms and continuous delivery
Outstanding written and verbal communication skills
Requires domestic and regional travel up to 50% to serve client needs.

Ideally, you'll also have

Minimum of 1-year relevant work experience at a financial services company or comparable experience in a professional services or product firm delivering advisory services on product management, digital or customer experience strategy

What we look for

We're interested in self-motivated individuals who can easily function in a high demand, performance-driven environment. In addition, we're looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you're passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $99,100 to $181,600. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $118,900 to $206,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com

Product Manager - Financial Services - Consulting - Senior - NYC

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