At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

At eBay, you will be part of a purpose-driven community dedicated to creating an ambitious and versatile work environment. In eBay Payments, you will be an integral member of a growing organization that inspires passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you!

Job Description

As eBay looks to shape its Payments strategy, now is a super exciting time for the Buyer Experience team. We are looking for a passionate and creative product manager who loves to define and build best-in-class payments experiences on eBay. If you are obsessed with getting every detail right, if delighting customers is what keeps you motivated, then we’d love to talk to you.

In this role, you will be responsible for delivering products that impact millions of users. Working with internal and external partners, you will introduce new buyer experiences for eBay users worldwide. This role requires someone who has a consistent record of successful product delivery, an eye for good design, an obsession for first-class user experiences, and strong ability to collaborate with cross-functional teams to create solutions for complex problems.

What you will accomplish:

• Understand and synthesize customer needs from market research, customer visits, and customer service and analytics

• Design product solutions and work with design, engineering, and business teams to implement them

• Track critical metrics and analyze success of products and/or product enhancements

• Manage communications and expectations with cross-functional partners

• Drive multiple product/features end to end from discovery to post-launch / iteration

What you will bring:

• 4+ years of product management experience with a strong background in payments, ecommerce, or related fields with a customer focus.

• Experience with e-commerce marketplaces or online retail companies

• Metrics driven mentality - ability to build actionable metrics which can measure product performance

• Relentless execution - ability to ship quality products in a fast paced and iterative manner

• Customer obsession - passion for delivering experiences that delight users

• Deep analytical abilities, both quantitative and qualitative, in order to apply these to successful business decisions driving consumer-centered products

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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