Job Description:

Working as part of Multiple scrum team s, within the Tucasi group of companies, reporting to the Head of Development and Infrastructure this pivotal role will ensure the delivery of high-quality software solutions that meet the expectations of customers and enable the business to achieve its growth potential. You must be able to understand customer requirements, commercial demands, and business processes in their widest context, allowing you to recommend solutions to issues that others may not be aware of.

You will be Accountable for managing several product lifecycle s , ensuring the activities of the product development team align with our business strategy and deliver the highest value possible. Liaising with internal and external stakeholders; you will identify, define, and document customer problems and needs, translating requirements into outcome-based stories to be refined by the software development team. You will set assumptions and create measurements for the team and wider business to reflect on the success of the product increment.

Principal responsibilities and tasks:

• Build and maintain the product visions, product backlog s and release backlog s , ensuring visibility is maximised to all stakeholders
• Translate the strategic business goals into outcome-based stories, that can be refined and built by the product development scrum team
• Responsible for deployment of the product development resources and preparing cost/benefit analysis
• Working with the scrum teams and other stakeholders to determine and assess the feasibility and risk of requirements
• Working with the scrum teams, develop experiments to prove assumptions and reduce risk
• Maintain and enhance relationships with internal and external stakeholders, establishing user groups and other feedback loops
• Working with the scrum team, take part in all required scrum ceremonies and be on hand to ensure the existence of shared understanding for the problems the team are solving
• Working with the scrum team’s, ensure that backlog items are refined JIT to enable the team to deliver value and reduce waste
• Immerse yourself in the education technology sector, providing insight into market conditions and changes

Personal Characteristics

• Trust: You always ask for help when struggling. You never conceal weaknesses and can openly admit where your understanding of a subject matter is lacking. You don’t hesitate to offer feedback (both good and bad) to others on the team
• Constructive Conflict: You don’t hesitate to voice opinions and concerns, and do not fear discussion of controversial topics. You view disagreements as a positive team trait and vital for continuous improvement
• Hunger: You are always looking for more to do, always pushing the team to meet its goals and rarely must be pushed by your manager or the wider team. You happily accept personal sacrifice for the good of the team
• Humility: You are not concerned with status, are quick to point out the contributions of others and slow to seek recognition for your own work as an individual contributor. You share credit and highlight the successes of the team, rather than your own
• Emotionally Smart: You are emotionally intelligent, able to effectively deal with others in group situations. You will have good judgement and intuition around the subtleties of group dynamics and the impacts your words and actions can have on others

Essential skills/qualifications:

• Business domain knowledge in Education or Payment/Financial Services would be highly advantageous
• Knowledge of some of the following concepts: Agile, Lean, Design Thinking
• Demonstrable evidence of analysing and documenting complex business processes
• Results orientated with excellent verbal and written communication and interpersonal skills
• Able to build relationships and work effectively with others at all levels across the business in person, by phone and on email, including proven experience interacting directly with end users
• Experience of writing user stories
• Experience of building product roadmaps
• Experience of release planning

Business Unit:

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Company Site:

http://www.tucasi.com

More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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