We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge. This Opportunity You will disrupt the Australian market by giving customers what they want in the least Telco-y way, whilst acting as the glue that binds the business together to create best-in-class customer experiences and bring disruptive products to market. As a Product Manager, you will work collectively with teams across Sales, Brand & Marketing, Technology, and Operations to help develop TPG’s customer products that drive population growth, revenue, NPS and brand consideration. This role will play a pivotal role in defining and delivering key mobile product initiatives. Responsibilities * Work with other our Head of Products, Postpaid Commercial and other senior/product managers in the team to define the overall Postpaid mobile product strategy * Ownership of the end-to-end delivery, launch and ongoing experience for core products you deliver, working closely with areas such as Technology, Billing, Digital, Marketing, Sales, Finance teams * Create a great customer experience around products that drives NPS and word of mouth in the market * Provide insights into the performance of the products delivered compared to business case expectations through post implementation reviews and use these insights to drive further product development and refinement * Create annual and quarterly product roadmap strategies * Understand and explain commercial performance of the portfolio / products to GM and Director level stakeholders * Undertake or commission customer research and analysis to understand customer needs, preferences and apply these insights to product development Knowledge and Experience * Expert in product development, systems & processes along coupled with a strong commercial acumen * Outstanding influencing skills (with senior management) coupled with strong written and verbal communication * Ability to lead a cross- functional teams to deliver complex product innovation * Exceptional drive to inspire change across the organisation * Proven track record of problem solving in complex business problems * Ability to deal with rapid change and quick pace with resilience and fortitude * Energy, enthusiasm, a can-do attitude, and a willingness to learn * Degree qualified an advantage, ideally in business, marketing, or economics Benefits and perks * Flexible hybrid way of working (from home and office) * ‘Stay Connected Mobile’ – Access to a free mobile plan * ‘Stay Connected NBN’ – Access to a free NBN 100 plan * ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year * Access to TPG Learning Hub platform and internal development opportunities * Access to Corporate Partner Discounts Bolder and better together! Don’t meet every single requirement? We're ok with that. Studies have shown that women and those of underrepresented groups are less likely to apply for roles unless they meet every single criteria. At TPG Telecom we recognise that what may make you different, makes the difference! We’re all about enabling every individual to be their authentic selves and creating a place where everybody belongs. If you are excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to APPLY NOW. You may just be the right candidate for this or perhaps another similar role with us. We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant. Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes. #LI-Hybrid #LI-JG1 #IND2